Security Systems Level S2 Technician

This role supports mission-critical infrastructure by ensuring the reliability, integrity, and performance of integrated security technologies including access control, video surveillance (CCTV/VMS), and intrusion detection systems. The ideal candidate brings strong technical expertise in low-voltage systems, networked security applications, and system integration, and can operate both independently and collaboratively in dynamic commercial or industrial environments.

Responsibilities

• Security Systems Engineering & Administration
  • Administer, configure, and support Lenel S2 access control systems, including database management, user provisioning, system upgrades, and patching
  • Program and troubleshoot access control hardware such as door controllers, badge readers, panels, relays, and power supplies
  • Design and implement system enhancements, expansions, and integrations with other enterprise platforms
• Installation, Maintenance & Troubleshooting
  • Perform advanced diagnostics and repairs on low-voltage security systems (24V AC/DC), including access control, intrusion detection, and CCTV systems
  • Troubleshoot communication issues across TCP/IP-based systems, field devices, and controllers
  • Conduct preventive maintenance, system audits, and lifecycle upgrades to ensure optimal system performance
• Video Surveillance & Integrated Systems
  • Maintain and support IP-based video surveillance systems (VMS), including camera configuration, firmware updates, and network connectivity
  • Ensure proper camera placement, field of view, and recording integrity
  • Support integrations between access control and video systems for event correlation and monitoring
• Network & Systems Integration
  • Work with IT teams to configure VLANs, IP addressing, and network security for physical security devices
  • Integrate security systems with enterprise tools (e.g., Active Directory, identity management systems)
  • Utilize and support communication protocols such as BACnet, Modbus, and ONVIF where applicable
• Documentation & Compliance
  • Maintain accurate system documentation (as-builts, wiring diagrams, network topology, and configuration baselines)
  • Ensure compliance with NEC, OSHA, and site-specific safety and operational standards
  • Document incidents, service activities, and system changes in service management platforms
• Incident Response & Support
  • Provide on-call support and rapid response to system outages or security incidents
  • Perform root cause analysis and implement corrective actions to prevent recurrence
  • Coordinate with cross-functional teams and vendors for escalations and project delivery

Requirements

• Required Qualifications
  • Lenel S2 Certification (required) – demonstrated experience supporting and administering Lenel S2 systems
  • 3–5+ years of hands-on experience in physical security systems, low-voltage electrical systems, or controls engineering
  • Strong experience with:
    • Access control systems (Lenel, S2, or similar enterprise platforms)
    • IP-based video surveillance systems (Milestone, Genetec, Avigilon, etc.)
    • Low-voltage wiring, panel terminations, and field device installation
  • Proven ability to read and interpret:
    • Electrical schematics
    • Wiring diagrams and control drawings
    • Network topology diagrams
  • Solid understanding of:
    • TCP/IP networking fundamentals (IP addressing, switches, routing basics)
    • Industry standards and protocols (e.g., ONVIF, BACnet, Modbus)
    • National Electrical Code (NEC) and relevant compliance requirements
• Technical Skills
  • Proficiency using diagnostic tools such as multimeters, cable testers, and network analyzers
  • Experience configuring and troubleshooting distributed hardware systems and embedded controllers
  • Familiarity with Windows-based servers, databases, and security system software platforms
• Preferred Qualifications
  • Experience supporting enterprise environments (corporate campuses, data centers, industrial facilities)
  • Knowledge of cybersecurity best practices as applied to physical security systems
  • Manufacturer certifications in VMS or access control platforms (e.g., Genetec, Milestone, Avigilon)
  • Experience with system commissioning, testing, and project implementation
• Soft Skills & Competencies
  • Strong analytical and problem-solving capabilities
  • Ability to work independently as well as in cross-functional technical teams
  • Excellent communication and documentation skills
  • High attention to detail and commitment to system reliability and safety

Benefits

• Health, vision, and dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work

Pay

The compensation for this position is $31.45 - $37.00 per hour, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.