Jobs · Customer Service · Virginia

Security Systems Installation Technician

Vector Security · Richmond, VA · Yesterday
On-siteCustomer ServiceFull-time

Job Location

Richmond, VA

Summary

We are seeking a Security Systems Installation Technician who can install, configure, test, and maintain security systems in residential and small business settings. The ideal candidate should have a Virginia DCJS license, 1-3 years of industry experience, a valid driver's license, and a certified alarm technician level 1 or equivalent.

Responsibilities

  • Install, program, and test residential systems and/or small business accounts, including:
    • Burglar alarms
    • Smart home security systems
    • Video doorbells
    • Indoor and outdoor security cameras
    • Smart locks
    • Environmental sensors
    • Home automation devices
  • Accurately complete installations with frequent to minimal supervision.
  • Read and interpret floor plans, wiring diagrams, and installation documents.
  • Educate homeowners on the operation and features of their systems.
  • Run and conceal low-voltage wiring when required.
  • Configure wireless and network-connected devices.
  • Troubleshoot installation and connectivity issues.
  • Ensure installations are completed accurately and professionally.
  • Maintain detailed service records and installation documentation.
  • Identify opportunities to enhance customers' security coverage and recommend additional products, services, and system upgrades that align with their safety needs and lifestyle.
  • Provide excellent customer service during every interaction.
  • Adhere to company safety standards and installation best practices.
  • Maintain company vehicle, tools, and equipment.

Qualifications

  • Virginia DCJS license – preferred, ability to obtain is required.
  • HS diploma or equivalent - required.
  • 1 - 3 years of industry experience - preferred.
  • Valid Driver’s License with an acceptable driving history.
  • Certified Alarm Technician level 1 or equivalent - preferred.

Physical Requirements

  • Climb ladders and work in attics, crawl spaces, and other residential environments.
  • Lift and carry equipment weighing up to 50 pounds.
  • Bend, kneel, and stand for extended periods.
  • Work indoors and outdoors in varying weather conditions.

Total Rewards Package

  • Company Vehicle Provided to use for work.
  • Company Provided paid cell phone.
  • Career advancement opportunities.
  • Competitive compensation with incentive eligibility.
  • Medical, dental, and vision coverage HSA/FSA programs.
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products.
  • 401k retirement savings plan after just 60 days.
  • 7 Company Holidays, plus 2 Floating holidays of your choice.
  • Paid Time Off.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).

About Us

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time. Our Values: Win as a team. Do the right thing. Make a difference every day. Get it done. Think big.

Our Values

  • Win as a team.
  • Do the right thing.
  • Make a difference every day.
  • Get it done.
  • Think big.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

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