Security Systems Field and Service Engineer

Main Responsibilities

• Service: Responsible for the professional service of access control, CCTV, and burglar/intrusion alarm systems.
• Programming: Ensures project systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
• : Complete high level integration and programming of systems, using both networks and servers.
• : Complete internal audits of Digi's projects, and ensures that highest standard of installation is upheld.
• : Write course content and provide technical expertise for Digi's internal learning and development initiatives.
• : Provide on-the-job training and mentoring on-site to technicians on their team. Collaborate with other Elite Resources to create standard operating procedures, work exemplars, and training sessions.
• : Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call or project.
• : Completes project close out documentation, including as-built drawings, head end and installation quality pictures. Documents installation quality and completes all required close out documents.

Qualifications

• : Expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems.
• : At least seven (7) years of experience working in the commercial security systems field.

Skills

• : Proficiency in system programming and customization.
• : Experience with network and server integration.
• : Ability to conduct thorough internal audits.
• : Excellent on-the-job training and mentoring skills.
• : Strong interpersonal and communication skills.
• : Skilled in creating detailed project documentation.

Benefits

• : 2 weeks vacation accrual rate and PTO rate.
• : 3 weeks vacation accrual rate after first year of employment.
• : 9 company-wide paid holidays throughout the year.
• On-call Bonuses>: On-call bonuses.
• 401k Plan>: 401k plan with corporate matching structure.
• Health Benefits>: Full health benefits offered - medical, dental, and vision.
• Life Insurance>: Included life insurance, additional available for purchase.
• Accident/Critical Illness Insurance>: Accident/critical illness insurance available for purchase.
• Hilti Tools>: Full set of Hilti tools provided.
• Training/Licensing>: Required training/licensing paid for by company.
• Professional Development Opportunities>: Voluntary professional development opportunities.
• Laptop>: Company laptop provided.
• Phone>: Company phone provided.
• Uniforms/Gear>: Company-provided uniforms and gear.
• Vehicle Allowance>: Company vehicle or personal vehicle allowance.
• Stipend>: Yearly stipend for steel-toed boots and work pants.
• Bonus Pay>: Great opportunities for bonus pay.

Physical Requirements

• : Ability to lift/move equipment and tools weighing up to 50 lbs.
• Ladders/Man Lifts>: Ability to work from ladders or man lifts at extended heights.
• Color Differentiation>: Must be able to differentiate colors.
• Standing/Overhead Work>: Comfortable standing for long periods of time and completing overhead work for long periods of time.
• Driver's License>: Current, valid driver's license in the state of which you are applying and ability to meet company driving standards.