Security Systems Field and Service Engineer

Main Responsibilities

• Service: Responsible for the professional service of access control, CCTV, and burglar/intrusion alarm systems.
• Programming: Ensures project systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
• Networking: Complete high level integration and programming of systems, using both networks and servers.
• Quality Control: Complete internal audits of Digi's projects, and ensures that highest standard of installation is upheld.
• Write course content and provide technical expertise for Digi's internal learning and development initiatives.
• Leadership: Provide on-the-job training and mentoring on-site to technicians on their team. Collaborate with other Elite Resources to create standard operating procedures, work exemplars, and training sessions.
• Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call or project.
• Documentation: Completes project close out documentation, including as-built drawings, head end and installation quality pictures. Documents installation quality and completes all required close out documents.

Qualifications

• An expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems.
• At least seven (7) years of experience working in the commercial security systems field.

Skills

• Programming skills.
• Integration skills.
• Auditing skills.
• Training skills.
• Effective communication skills.
• Documentation skills.

Benefits

• 2 weeks vacation accrual rate and PTO rate.
• 3 weeks vacation accrual rate after first year of employment.
• 9 company-wide paid holidays throughout the year.
• On-call bonuses.
• 401k plan with corporate matching structure.
• Full health benefits offered - medical, dental and vision.
• Life insurance, additional available for purchase.
• Critical illness insurance available for purchase.
• Accident/critical illness insurance available for purchase.
• Full set of Hilti tools.
• All hand tools and consumables paid for by company.
• Required training/licensing paid for by company.
• Voluntary professional development opportunities.
• Company laptop, company phone, uniforms and gear.
• Company vehicle or personal vehicle allowance.
• Yearly stipend for steel-toed boots and work pants.
• Great opportunities for bonus pay.

Physical Requirements

• Ability to lift/move equipment and tools weighing up to 50 lbs.
• Ability to work from ladders or man lifts at extended heights.
• Must be able to differentiate colors.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
• Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.