Security Supervisor - Night
White Lodging · Austin, TX · 3 days ago
On-siteInformation TechnologyOther
Responsibilities
- Lead and support Loss Prevention Officers, ensuring schedules, patrols, and assignments are completed effectively.
- Monitor, document, and respond to suspicious activity, hazards, or policy violations.
- Conduct investigations of theft, property damage, accidents, or safety incidents, completing detailed reports.
- Enforce hotel safety procedures, including fire, emergency, and evacuation plans.
- Maintain key control, monitor access points, and ensure security systems are used properly.
- Train, coach, and cross-train team members on safety standards and emergency response.
- Collaborate with hotel leaders to resolve guest concerns, enforce policies, and promote a safe, harassment-free workplace.
- Supervise patrols of guest floors, public spaces, exterior grounds, and back-of-house areas.
- Oversee accident reporting, provide First Aid/CPR as needed, and follow up to prevent future incidents.
- Perform other duties as assigned to ensure security and guest satisfaction.
Requirements
- Strong leadership, decision-making, and problem-solving skills.
- Knowledge of CCTV operations and hotel safety protocols preferred.
- CPR and First Aid certification (or willingness to obtain upon hire).
- Familiarity with OSHA guidelines, safety standards, and loss prevention practices.
- Ability to communicate tactfully and effectively with guests, associates, and law enforcement.
- Strong organizational skills with the ability to prioritize and remain calm under pressure.
- Experience in security, hospitality, or related fields preferred.
Qualifications
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.