Security Supervisor (Floater)

Job Summary

The Cleveland Museum of Art seeks a Security Supervisor who supervises and coordinates the activities of all on-duty Gallery Guards and Night Watch Persons. The Security Supervisor monitors all protection services and environmental systems and reports unsafe conditions. She/He also supervises the protection and security of the facility, collection, staff, and visitors. The Security Supervisors primary shift is 1st shift, but will need to fill in on 2nd /3rd shift on occasion.

Responsibilities

• Maintains an up-to-date and accurate log of activities; reports activity that requires Protection Services support or may have an impact on Protection Services operations.
• Supervises Gallery Guards and Night Watch Persons for compliance of work rules, job performance, policies and procedures.
• Affirms gallery or post duties as necessary to cover lunch/break reliefs or as other circumstances dictate.
• Responds to call from the on-duty Security Management Team to direct activities during unusual occurrences or as circumstances dictate.
• Conducts formal and informal investigations of incidents, accidents, thefts and museum employee issues as directed by the Security Management Team.
• Assists in the assignment of Guards and assures adequate coverage of personnel within building zones according to coverage requirements; schedules lunches and breaks; distributes schedules and assignments to security officers.
• Assists with roll call when needed.
• Writes reports concerning incidents, accidents, thefts or other security related events; documents appropriate incidences, including subordinate feedback; reports and submits incidents to Security Operations.

Qualifications

• Required to fill-in when needed to maintain a proper level of security management in the building.
• Performs all control room operations, including monitoring cameras, alarms and fire systems.
• Assumes gallery or post duties as necessary to cover lunch/break reliefs or as other circumstances dictate.
• Partners level membership to CMA, Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability), 50% off admission to select ticketed exhibitions for members' guests, Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member, Priority registration and discounts for museum art classes for adults and children, 20% discount in the museum store, 25% discount in the museum restaurant and café, Annual subscription to Cleveland Art members magazine, Free Garage Parking, Full-time Benefits Include Medical, Dental, Vision, Life and Accidental Death and Dismemberment Insurance, Voluntary Life, Short Term Disability, Long Term Disability, HSA/FSA, 401(k) with company match, Accident Insurance, Critical Illness Insurance, ID Theft Legal Services, Pet Insurance, Employee Assistance Program.

Pay

Salary: $50,000/year. Full-time work is 40 hours per week; occasional overtime might be necessary.

Benefits

• Full-time Benefits Include Partner level membership to CMA
• Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
• 50% off admission to select ticketed exhibitions for members' guests
• Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
• Priority registration and discounts for museum art classes for adults and children
• 20% discount in the museum store
• 25% discount in the museum restaurant and café
• Annual subscription to Cleveland Art members magazine
• Free Garage Parking

Full-time Benefits

• Medical
• Dental
• Vision
• Life and Accidental Death and Dismemberment Insurance
• Short Term Disability
• Long Term Disability
• HSA/FSA
• 401(k) with company match
• Accident Insurance
• Critical Illness Insurance
• ID Theft Legal Services
• Pet Insurance
• Employee Assistance Program