Security Supervisor (2nd Shift)
Galt House Hotel · Louisville, KY · 1 wk ago
Information TechnologyFull-time
About the role
2nd Shift Security Supervisor (3 PM – 11 PM) responsible for the safety and security of hotel guests, associates, and premises.
Responsibilities
- Ensure the overall safety and security of the hotel guests, associates, and hotel premises
- Oversee comprehensive training for new Officers
- Monitor staff performance and activities
- Complete several types of reports on a daily basis
- Identify and correct, or report potentially hazardous conditions or situations
- Respond to emergency situations in a timely manner in cases of fire, accident, and safety concerns
- Patrol the property and monitor surveillance equipment for suspicious activity
- Consistently offer professional, friendly, and engaging service
- Ensure that any violations to law or hotel policy are investigated and reported
- Correct and report any fire hazards or health and safety hazards
- Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
- Conduct departmental key control audits and maintain key control records
- Maintain computer records of all actions in a Daily Activity Report
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures, and service standards
- Follow all safety policies
- Other duties as assigned
- Competent at working independently on recurring projects
Requirements
- Previous experience in a Security role required
- Computer literate in Microsoft Windows applications required
- Certification in CPR First Aid desired
- Must possess a professional presentation
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Benefits
- Comprehensive benefits package including medical and dental
- 401k retirement plan
- Complimentary meal in the associate cafeteria
- Complimentary parking
- Discounted monthly TARC bus pass
The Galt House Hotel is a Drug-Free Workplace, creating a culture of care where diversity is welcomed.