Security Specialist (FT)
About the Role
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us, it’s so much more than just a game or concert. It takes all members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values—Integrity, Success & Caring—day-to-day in what we do, and foster an inclusive culture for our 1K+ employee workforce.
The person in this role will maintain established security policies and procedures that protect our organization’s franchises, the ROCK Complex, its assets, employees, and guests. You will control access to all areas, properties, and secured zones; patrol facilities to identify activities or situations that may breach security or pose safety hazards; and operate surveillance equipment, including cameras and radio communications.
Responsibilities
- Regulates and controls access to restricted and secure areas (e.g., event level, receiving dock, locker rooms, executives’ office space, and other sensitive areas).
- Monitors, patrols, and responds to alarms/emergency situations inside/outside the ROCK complex and grounds.
- Provides quick, professional, and effective response in security and/or safety-related situations.
- Communicates with VIPs and other visitors attending events in and around the ROCK complex. Serves as a resource for information and replies to inquiries from the public or SS&E employees.
- Interacts professionally and notifies the proper authorities or personnel as situations dictate.
- Completes effective communication, both verbally and written, where appropriate, in situations requiring reports or direction. Prepares incident/accident reports.
- Consistently and appropriately problem-solves. Identifies, diagnoses, and resolves safety concerns. Generates safety awareness and training. Enforces guidelines to reduce unsafe practices.
- Maintains a professional demeanor at all times. Clothing worn while on duty must be neat, clean, and presentable.
- Performs additional security duties as assigned by the Senior Security Manager or The ROCK Operations.
Requirements
- High School Diploma or equivalent.
- Minimum of 1 year of experience in the security field.
- Basic understanding of security access control systems, protocols, CCTV, and other security-related equipment.
- Understanding of basic security protocols and safety programs.
- Ability to obtain a Level 2 Security License and Certification while in this position.
- Ability to lift and carry 25+ lbs. as needed.
- Flexible availability to work long, flexible hours, including evenings, weekends, and holidays (potential rotating shifts).
- Good verbal and written communication and team-building skills.
- Self-starter with initiative and exceptional, sound decision-making skills.
- Able to stand and/or walk for long periods in extreme conditions for the duration of assigned shift.
- Ability to meet dress standards. As a representative of SS&E, dress standards are highly reflective of our brand.
- Familiarity with Microsoft Office (Excel, Word, etc.).
- Proficient in sending and checking emails through Microsoft Outlook.
- Willingness to foster career development by attending SS&E University.
Additional Expectations
- Demonstrate alignment with SS&E’s core values and mission.
- Collaborate with internal/external community members.
- Demonstrate ongoing development.