Security Shift Supervisor Shopping Center

About the role

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.

Responsibilities

• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.

Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Able to frequently prepare written reports and logs in neat, legible handwriting
• Able to read and understand all operating procedures and instructions
• Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment
• Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Able to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Able to handle crisis situations at the client site, calmly and efficiently

Qualifications

• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Able to frequently prepare written reports and logs in neat, legible handwriting
• Able to read and understand all operating procedures and instructions
• Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment
• Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Able to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Able to handle crisis situations at the client site, calmly and efficiently

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan
• Seven holidays annually paid at time and a half, if worked
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law
• PPO

Pay

$21.89 per hour

Schedule

Overnight Shift: 2230 - 0700 Hours
Wednesday & Thursday Off

Location

Huntington Beach, California