Security Shift Supervisor - Overnight

Responsibilities

• Perform security patrols of hospital grounds on foot or in vehicle; document detailed observations of unusual conditions that may create security concerns or safety hazards
• Assist hospital staff with de-escalation of situations involving patients; restrain combative individuals as necessary (within company and customer guidelines)
• Transport patients to the morgue, as needed
• Auxiliary in escorting patients from helicopter pad (high elevation) to the emergency room
• Auxiliary in evacuations during fires, medical emergencies, and natural disasters
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitor entrances and exits; ensure only authorized individuals enter and exit the hospital, and that no contraband or hospital items are brought in or out
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required

Qualifications (must Have)

• 2+ years Supervisory experience
• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Minimum of two (2) years of verifiable employment history relating customer service or the protective service industry (preferably security, healthcare, military, law enforcement, or corrections)
• At least 18 years of age, or higher if required by the state
• Able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Problem solving skills
• Active listening skills
• Able to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Able to mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Attention to detail