Security Shift Supervisor - Mall Center

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Location: Newport Beach, California

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Requirements

• At least 18 years of age.
• Possess a high school diploma or equivalent, or 5 years verifiable experience.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; able to use initiative and independent judgment within established guidelines.
• Able to frequently prepare written reports and logs in neat, legible handwriting; able to read and understand all operating procedures and instructions.
• Licensing requirements subject to state and/or local laws and regulations; may be required prior to employment.
• For driving positions: valid Driver’s License with at least one year of driving experience, clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), minimum required insurance, and ability to safely operate a vehicle.
• Must successfully complete a background investigation and a post‑offer/pre‑employment drug/alcohol test; may be required to pass a driver’s record check.
• Intermediate computer skills to utilize innovative, wireless technology at client‑specific sites.
• Ability to handle both common and crisis situations at the client site calmly and efficiently.
• Display exceptional customer service and communication skills.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Pay

$26.00 per hour