Security Shift Supervisor Retail Center

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal is hiring a Shift Supervisor to oversee a Retail Center located in Manhattan. This is a full‑time position.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition and discipline within the approved empowerment range.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Effective written and oral communication and interpersonal skills; ability to deal with all levels of personnel and the general public professionally; use initiative and independent judgment within established guidelines.
• Ability to frequently prepare written reports and logs in neat, legible handwriting; ability to read and understand all operating procedures and instructions.
• Meet any state/local licensing requirements that may be required prior to employment.
• Valid driver’s license with at least one year of driving experience, clean driving record (no major violations in the last 36 months, no more than one accident in the last 24 months, no more than one minor moving violation in the last 24 months), minimum required insurance, and ability to safely operate a vehicle.
• Successful completion of a background investigation and post‑offer/pre‑employment drug/alcohol test (and possibly a driver record check).
• Intermediate computer skills to use innovative wireless technology at client sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Exceptional customer service and communication skills.
• Ability to work in various environments (cold weather, rain/snow, heat); occasionally lift or carry up to 40 lb; climb stairs, ramps, or ladders occasionally; stand or walk on various surfaces for extended periods.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays