Security Shift Supervisor - Convention Visitors Center

About the role

Allied Universal®, North America’s leading security and facility services company, is hiring a Shift Supervisor - Unarmed for its Philadelphia, PA location at the 1600 Block of Market Street. The role offers full‑time work with multiple shifts available, Monday through Sunday, and provides a sense of purpose within a dynamic, welcoming, and collaborative team.

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross‑train officers to make them more versatile and run the site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under direct supervision
• Oversee staffing, scheduling and on‑site training for security officers assigned to the shift
• Ensure contract‑required training and screening elements for security personnel have been met
• Maintain overtime at a minimum or to a predefined level designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to the shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Qualifications

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current and valid driver’s license
• Possess one or more of the following: Associate’s degree or higher in any discipline; service in the active‑duty military, military reserves, or National Guard; service in auxiliary police or police cadets
• Minimum of one (1) year verifiable and successful security experience
• Minimum of two (2) years of verifiable work experience demonstrating:

Skills

• Excellent customer service skills
• Ability to maintain poise and self‑control during emergency situations
• Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact and diplomacy
• Setting and achieving goals
• Attending to detail
• Experience in Emergency Management Systems; FEMA Incident Command Certification (ICO 100, 200, 300)
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Pay

$21.13 Per Hour

Schedule

Full-Time Monday Through Sunday Multiple Shifts Available