Security Shift Supervisor

Primary Location

Keokuk, IA

Wage

$19.35/HR 1st Shift: Sunday - Thursday 7AM - 3PM

About the Role

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds (foot / vehicle) are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.

Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.

Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.

Responsible for scheduling, in conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.

Prepares, files, and submits various reports as required.

Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.

Mets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.

Visitor management and access control duties such as badge creation. May perform the duties of a Security Officer in accord with post orders and company policy.

Responsibilities

• Supervise Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s)
• Ensure all post orders are followed, establish rounds (foot / vehicle), and file required reports
• Notify proper authorities and client in emergency situations
• Coach and discipline personnel as appropriate
• Seek advice from company management or designated representatives as appropriate
• Meet personally with employees and document coaching and disciplinary actions
• Train Security Officers and other company personnel
• Review post orders and other details of assignments with subordinates
• Schedule adequate coverage of all posts and positions
• Prepare, file, and submit various reports as required
• Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities
• Met with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
• Perform visitor management and access control duties such as badge creation
• May perform the duties of a Security Officer in accord with post orders and company policy

Requirements

• Must be 18 years of age or older
• High School Diploma, GED, or ability to complete the GED program within 6 months
• Above average computer / technology skills needed - (smartphones, apps, and data entry)
• Proficient in Microsoft Office
• Impeccable customer service and team leadership skills needed
• Must be able to remain calm and professional in stressful situations
• Must have great attention to detail and remain vigilant throughout shift
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation
• Driver certification
• CPR certification
• 2 years of supervisor or security experience required

Qualifications

Basic Requirements:

• 18 years of age or older
• High School Diploma, GED, or ability to complete the GED program within 6 months
• Above average computer / technology skills needed - (smartphones, apps, and data entry)
• Proficient in Microsoft Office
• Impeccable customer service and team leadership skills needed
• Must be able to remain calm and professional in stressful situations
• Must have great attention to detail and remain vigilant throughout shift
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation

Skills

• Customer Service
• Team Leadership
• Computer / Technology Skills
• Microsoft Office Proficiency
• Attention to Detail
• Emergency Response
• Post Order Compliance
• Reporting
• Training
• Discipline
• Supervision
• Security Experience

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work
• DailyPay Access Program
• Childcare discounts
• Pet care discounts
• Vehicles discounts
• Cell phone discounts
• Travel discounts