Security Shift Supervisor

Wage: $25.00/hour

About the role

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s). Acts to ensure that all post orders are followed, established rounds are completed, and required reports are filed. Notifies proper authorities and client in emergency situations.

Responsibilities

• Coach and discipline personnel; document coaching and disciplinary actions.
• Train Security Officers and other company personnel; review post orders and assignment details with subordinates.
• Assist in the submission of payroll and personnel information.
• Ensure adequate coverage of all posts and positions in conjunction with company management.
• Prepare, file, and submit various reports as required.
• Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
• Meet with client representatives to provide assurance that security requirements are met and to deliver quality customer service.
• Carry out supervisory duties such as interviewing, orienting, training, planning, assigning, directing work, coaching, appraising performance, rewarding, disciplining, addressing complaints, resolving problems, and making hiring/termination recommendations.
• May perform the duties of a Security Officer in accordance with post orders and company policy.

Requirements

• High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience.
• Minimum 2 years of experience in retail preferred.
• Comfortable walking 3+ miles per shift.
• Responsible for monitoring hundreds of cameras.
• Radio communication/dispatch experience.
• May be required to hold and meet state, county, or municipal licensing requirements for Security Officers.
• Knowledge of security operations with an emphasis on patrol, inspection, and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of security and safety devices and controls.
• Ability to learn quickly and carry out instructions in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Strong teamwork and interpersonal skills.
• Ability to maintain professional composure in unusual circumstances.
• Courteous telephone manner.
• Adaptability to various sites and changes in post procedures.
• Ability to write routine correspondence, logs, and reports.
• Good organizational skills and strong customer service orientation.
• Ability to interact effectively with clients at various social levels and across diverse cultures.

Working Conditions

• Requires the physical and mental capacity to perform all essential functions, with or without reasonable accommodation.
• Maintain composure when dealing with authorities, executives, clients, staff, and the public, occasionally under urgency and pressure.
• May be exposed to stressful situations, such as challenging individuals in unauthorized areas.
• Must pass background checks, reference checks, controlled substance testing, and behavioral selection survey.
• Direct and discipline staff in a positive manner.
• May require overtime without advance notice.
• Handle multiple tasks concurrently, including keyboarding, basic computer usage, and operating controls.
• Frequent sitting, standing, and walking for long periods; may involve climbing stairs, inclines, and uneven terrain.
• Occasional reaching, stooping, kneeling, crouching, and crawling.
• Frequent lifting/moving up to 10 pounds and occasionally up to 25 pounds.
• Close and distance vision with ability to adjust focus.
• Regular use of a vehicle for duties.
• May perform stressful and physical activities.
• May be exposed to inclement weather or require protective gear.
• May handle sensitive and confidential information.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (vacation, sick time, or PTO depending on local requirements)
• Access to earned wages prior to payday (restrictions and fees may apply; certain waiting periods may also apply)