Security Shift Supervisor
About the role
Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
Responsibilities
- Coaches and disciplines personnel as appropriate;
- Sets up and maintains schedules;
- Trains Security Officers and other company personnel;
- Reviews post orders and other details of assignments with subordinates;
- Assists in the submission of payroll and personnel information to the company as designated;
- Ensures adequate coverage of all posts and positions;
- Prepares, files, and submits various reports as required;
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities;
- Makes hiring and termination recommendations;
- May perform the duties of a Security Officer in accord with post orders and company policy.
Requirements
- Prior security leadership experience is highly desirable;
- High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company;
- Minimum 2 years of experience in retail preferred.
Qualifications
- Knowledge of security operations with an emphasis on patrol, inspection and response services;
- Knowledge of supervisory practices and procedures;
- Ability to provide positive direction and motivate performance;
- Understanding of a variety of security and safety devices and controls;
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form;
- Ability to track and maintain schedule assignments;
- Ability to be an effective team member;
- Ability to maintain professional composure when dealing with unusual circumstances;
- Courteous telephone manner;
- Ability to adapt to various sites and changes in post procedures;
- Ability to write routine correspondence, including logs and reports;
- Good organizational skills;
- Strong customer service and results orientation;
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
Skills
- May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
Benefits
Includes retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work, and certain populations may have the availability of accessing earned wages on a daily basis, prior to payday.
Pay
$24.00/hour
Schedule
Not specified
About the Team
Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values: Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness: As part of an ongoing effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.