Security Shift Manager

Job Summary

Responsible for the shift operation of the Security department activities and personnel. Oversees the safety, security and assists of team members, guests and company during their assigned shift. Monitors the activities of all security personnel during their assigned shift to ensure compliance with department and company policies and procedure. Schedules, evaluates and monitors subordinate personnel. Assigns work, grants overtime (at security manager’s approval), early outs, disciplines team members and recommends wage increases and promotions.

Essential Duties And Responsibilities

• Oversees the safety and security of all customers and team members and the company assets during their assigned shift.
• Maintains a safe and secure environment for all customers and team members.
• Makes sure all security personnel follow department and property policies and procedures.
• Promotes a positive working environment for subordinate personnel.
• Monitors and investigates shift reports and activities.
• Communicates with staff and management about property activities.
• Responds to medical crises and acts as a liaison with law enforcement.
• Conducts emergency drills and ensures key control and inventory operations.
• Verifies shipments and inventory of cards, dice, and chips.
• Ensures proper key, card, and dice destruction.
• Accounts for visitors, vendors, and contractors on the property.

Required Skills And Abilities

• Must be 21 years of age and be able to obtain and maintain appropriate licensing from Maine Gaming Commission.
• Demonstrate Security enforcement ability and possess investigative skills and experience.
• Ability to write legibly and coherently as required and communicate effectively with others.

Physical Requirements & Working Conditions

• The work requires some physical exertion, such as being able to stand and walk for extended periods of time, and also some climbing, reaching, pushing and pulling, and lifting objects.
• Must be able to lift 40lbs and be able to push and pull a wheeled cart weighing up to 300 lbs.
• May need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• The work environment is one with possible exposure to prolonged loud noise and sometimes close quarters.
• The position also requires the ability to maintain composure and control during difficult or emergency situations.
• Position may require exposure to extreme weather conditions at times.