Security Shift Manager

Responsibilities

• Determine manpower requirements and schedule personnel to provide optimal security coverage with minimal labor costs.
• Maintain and update the list of evicted guests.
• Administer training programs for assigned personnel to ensure effective security for gaming and money handling.
• Counsel, guide, and instruct personnel on the proper performance of their duties.
• Handle hiring, training, skill development, performance reviews, and discipline of employees.
• Prepare and coordinate the annual budget, including monitoring facilities and expenses.
• Cooperate with federal, state, and local law enforcement agencies on mutual concerns.
• Perform duties such as interviewing, training, selecting, and adjusting rates of pay and hours of work.
• Direct the work of employees, maintain production, and appraise employees’ productivity and efficiency to recommend promotions or other changes.
• Handle employees’ grievances and complaints, discipline employees, plan work, ensure safety and security, and monitor or implement legal compliance matters.
• Additional job duties as assigned.

Qualifications

• High school diploma required; college degree preferred.
• Minimum of 5 years of law enforcement and/or casino security experience.
• Minimum of 3 years of supervisory experience.
• Strong leadership, supervisory, and interpersonal skills.
• Strong analytical, oral, and written skills.
• Effective communication skills (written, verbal, and presentation).
• Ability to obtain a Virginia Gaming License from the VA Lottery.
• Valid driver’s license with a clean driving record.
• Ability to speak, read, write, and understand English.
• Must tolerate areas containing secondhand smoke.
• Maintain regular, predictable attendance according to schedule.
• Physical ability to walk, work, and stand both inside and outside, occasionally in extreme heat (over 115°F) or cold (below 10°F).
• Ability to physically restrain adults over 200 pounds.
• Respond calmly in crisis and stressful situations.
• Work flexible hours, including evenings, weekends, holidays, and on an as‑needed basis.
• Ability to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces and up and down stairs.
• Lift and carry up to 60 pounds; push or pull up to 150 pounds.
• Respond to visual and aural cues; see and remember specific details of incidents and persons.
• Make rational decisions when handling guests and employees.
• Occasionally lift above the head; run on level surfaces and up and down stairs.
• Operate in mentally and physically stressful situations; work independently.

Pay

Salary range: $65,000 – $75,000.