Security Service Technician

About the role

Since 1984, Galaxy Integrated Technologies has been designing and installing state-of-the-art security systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey.

Responsibilities

• Install, program, trouble shoot and service low voltage security systems
• Work with platforms including Lenel, S2, Axis, Motorola, Avigilon, and DMP, Securecare, Ascom, Tektone, CCure, Genetech and others
• Troubleshoot and resolve system issues on demand
• Trouble alarm monitoring setup and integration challenges
• Maintain clean, professional work and strong customer communication
• Collaborate with service manager, project managers and field teams to address customer service request on demand.

Requirements

• 5+ years of field experience with access control, CCTV, door hardware, low voltage electronic system, IP cameras, intercoms, nurse call etc.
• Proficiency with Lenel, S2, Ccure, Axis, Genetec, Brivo, Motorola, Avigilon, and Burglary Alarm systems are required; certifications are preferred.
• Strong troubleshooting skills and attention to detail
• Ability to work independently or as part of a team
• Clean driving record and ability to pass background check
• Customer first mindset and professional demeanor

Qualifications

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.

Benefits

• Take home service vehicle
• Medical, Dental & Vision
• Five days of PTO in year one (Accrued)
• Five days of sick time per year (Accrued)
• Monthly cell phone stipend
• 401k with company match
• Paid time off for Major Holidays
• Ongoing training and development
• Advancement opportunities

Pay

The pay range for current technicians is $48-58 per hour, based on experience level.