Security Project Technician (Data Centers) - New Florence, MO

About the role

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects including small to large projects that vary in complexity. Also delivers assigned projects effectively and within budgeted cost and time schedules. Acts as key interface for technical support with the customer and maximizes customer satisfaction. May mentor less-experienced staff. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

Responsibilities

• Installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects including small to large projects that vary in complexity.
• Delivering assigned projects effectively and within budgeted cost and time schedules.
• Acting as key interface for technical support with the customer and maximizing customer satisfaction.
• Mentoring less-experienced staff.
• Installing, programming, testing, repairing, and servicing a substantial variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation.
• Serving as key interface for the provision of technical support and training for the customer and being accountable for maximizing customer satisfaction.
• Handling assignments that are broad in nature and may require a high level of ingenuity and proficiency.
• Reading complex blueprints, schematics, manuals, and other specifications to determine installation requirements; interpreting manuals, schematics, and wiring diagrams, and repairing equipment using knowledge of electronics and advanced test instruments and hand tools.
• Operating systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
• Writing non-routine programs of substantial variety and complexity for systems.
• Acting as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
• Taking ownership of onsite project including safety, quality and performance.
• Providing custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation.
• Installing, configuring, and supporting a variety of network systems and equipment for assigned projects.
• Consulting with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• Performing all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures.
• Using solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
• Advising management regarding customer satisfaction, product performance, installation techniques and