Security Park Ranger (Customer Service, Public Safety, Security)
Jacksonville Zoo and Botanical Gardens · Jacksonville, FL · 1 mo ago
OTHRInternship
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key info:
- Application deadline: Monday, 29 March 2026 and/or until a sufficient number of qualified applications have been received. We reserve the right to close the posting early if a well-qualified candidate pool has been established. Early submission is encouraged. Please ensure that your application highlights your experience and qualifications as they relate to the responsibilities of this role. (These are application instructions; we should remove application instructions per instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we remove that paragraph.
- "Are you a team player who enjoys being active, engaging with people, and making a real impact? Jacksonville Zoo and Botanical Gardens is seeking a Security Park Ranger (Part-Time)." This is intro; we can put under About the role.
- "In this role you’ll protect and support 100+ acres of botanical gardens and resident animals while ensuring a safe and secure environment for our operations. This active, on-your-feet role averages over 10,000 steps and places you at the heart of critical operations, from emergency response and crowd control to first aid. You’ll interact with a diverse audience, helping create memorable experiences for every visitor while keeping our Zoo safe and secure. If you thrive in fast-paced environments, have a calm demeanor under pressure, and want to make an impact in conservation, this is your opportunity to lead and grow in a mission-driven organization. Help us meet our mission, "Connecting our community with wildlife and wild places.""
That's description of role; could go under About the role or Responsibilities. We'll decide.
- "What you'll bring..." then bullet list of qualifications: High School diploma or equivalent. Available Part-Time for up to 29.5 hours per week, including at least one weekend day (Saturday or Sunday). Available to work a schedule Thursday- Sunday for peak operational need. Availability to work outside regular hours, including evenings, weekends, and holidays. Physical ability to perform active, on-your-feet duties across a 100+ acre campus, averaging 10,000+ steps per shift. Six (6) months of experience in a customer service, guest-facing, or public safety role (e.g., security, ranger, or similar field). Ability to maintain a valid driver's license to operate organization vehicles. Ability to commit to a high level of integrity, professionalism, and honesty. Ability to remain calm and composed in stressful situations. Proven ability to create a positive, welcoming, and inclusive environment for guests, coworkers, and the public. Strong interpersonal, communication, and collaboration skills to effectively engage with diverse audiences. Working knowledge of general first aid, CPR, and the use of AED equipment to become certified within 90 days of employment. Working knowledge of Microsoft office related software products and willingness to learn other computer software programs to complete job duties.
- Then "Pre-Employment Requirements: Candidates selected for this position must successfully complete all pre-employment screenings prior to their start date. Compliance with these requirements is mandatory to ensure the safety of staff, animals, and visitors. These include: Criminal background check 5-panel drug test Non-DOT physical examination"
- Then "PHYSICAL REQUIREMENTS Ability to consistently remain on your feet for 6-8 hours on shift. Ability to walk, bend, kneel, crouch, crawl, climb, and reach. Visual acuity for reading, writing, and observing surroundings, and auditory acuity for communication. Ability to perform the physical demands of a 6–8 hour shift, including working in Florida weather, with or without reasonable accommodation. Ability to lift, carry, and move objects up to 50 pounds for short distances. Ability to work with a variety of animals including invertebrates, reptiles, and small companion mammals. Ability to safely operate a motorized cart."
- Then "WORK CONDITIONS Exposure to various weather conditions, including extreme heat, sunlight, cold, rain, and wind. Potential exposure to allergens (dust, animal dander, pollen, etc.), bloodborne pathogens, zoonotic diseases and injuries from animals. Irregular work hours, including evenings, weekends, and holidays are sometimes required. Exposure to hazards such wildlife, waste, equipment, loud noises, chemicals, and heights."
- Then EEO etc which we remove.
We need to decide sections.
We have:
- About the role: could include mission statement, description of role, maybe the intro.
- Responsibilities: could list duties: protect and support 100+ acres, ensure safe environment, emergency response, crowd control, first aid, interact with diverse audience, help create memorable experiences, etc.
- Requirements: maybe the "What you'll bring" list includes qualifications like education, availability, experience, driver's license, integrity, etc. Also pre-employment requirements (background check, drug test, physical). Could be under Requirements.
- Qualifications: maybe overlapping; but we can separate: Education (HS diploma), Experience (6 months), etc. However we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one section? But rules: we can have multiple sections if they have substantive content. We need to decide.
We have also Skills: could list interpersonal, communication, collaboration, first aid/CPR/AED, Microsoft Office, etc.
Benefits: none mentioned. Pay: none. Schedule: we have schedule info: Part-Time up to 29.5 hours per week, including at least one weekend day, schedule Thursday-Sunday for peak operational need, availability to work outside regular hours including evenings, weekends, holidays. That's schedule specifics. So we can have a Schedule section.
Thus sections: About the role, Responsibilities, Requirements (maybe combine qualifications), Skills, Schedule.
We must not create Pay/Benefits sections if not present.
We must not include placeholder text like "commensurate with experience". Not present.
We need to preserve all substantive info. Let's extract details.
About the role: Could be: "Jacksonville Zoo and Botanical Gardens is seeking a Security Park Ranger (Part-Time). In this role you’ll protect and support 100+ acres of botanical gardens and resident animals while ensuring a safe and secure environment for our operations. This active, on-your-feet role averages over 10,000 steps and places you at the heart of critical operations, from emergency response and crowd control to first aid. You’ll interact with a diverse audience, helping create memorable experiences for every visitor while keeping our Zoo safe and secure. If you thrive in fast-paced environments, have a calm demeanor under pressure, and want to make an impact in conservation, this is your opportunity to lead and grow in a mission-driven organization. Help us meet our mission, 'Connecting our community with wildlife and wild places.'"
That seems good.
Responsibilities: Could list bullet points: protect and support 100+ acres of botanical gardens and resident animals; ensure a safe and secure environment; emergency response; crowd control; first aid; interact with diverse audience; help create memorable experiences for visitors; maintain safety and security; etc. Also maybe "Work with a variety of animals" is more physical requirement. But we can include.
Requirements: Could include: High School diploma or equivalent; Six (6) months of experience in a customer service, guest-facing, or public safety role; Ability to maintain a valid driver's license; Ability to commit to high level of integrity, professionalism, honesty; Ability to remain calm and composed in stressful situations; Proven ability to create a positive, welcoming, inclusive environment; Working knowledge of general first aid, CPR, and AED equipment to become certified within 90 days; Working knowledge of Microsoft Office related software and willingness to learn other computer software; Pre-employment requirements: criminal background check, 5-panel drug test, non-DOT physical examination.
But some of those are skills. Might be better to separate Skills: first aid/CPR/AED, Microsoft Office, interpersonal/communication/collaboration, ability to remain calm, integrity, etc.
Let's think: The "What you'll bring..." list includes many items that could be considered qualifications/requirements. We can split: Requirements: education, experience, availability (schedule), driver's license, integrity, calm under pressure, inclusive environment, etc. Skills: first aid/CPR/AED, Microsoft Office, interpersonal/communication/collaboration, ability to work with diverse audiences, etc.
But we also have schedule specifics separate.
We also have Physical Requirements and Work Conditions; those could be under Requirements or a separate section like "Physical Requirements" but not in allowed headings list. The allowed headings are only those eight: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must fit physical requirements into one of those, likely Requirements or Qualifications. Since they are requirements, we can put them under Requirements.
Similarly work conditions could be under Requirements as well.
Thus we can have a Requirements section that includes education, experience, schedule availability, driver's license, integrity, calm under pressure, inclusive environment, first aid/CPR/AED knowledge, Microsoft Office, physical requirements, work conditions, pre-employment screenings.
But that may be large; but okay.
Skills section could focus on interpersonal, communication, collaboration, ability to engage diverse audiences, ability to remain calm (though that could be requirement), etc. Might be overlapping.
Better to follow typical job posting: Requirements (education, experience, licensure, etc.), Skills (specific abilities). Let's decide.
We'll create:
- About the role (description)
- Responsibilities (duties)
- Requirements (education, experience, schedule, driver's license, integrity, calm under pressure, inclusive environment, physical requirements, work conditions, pre-employment screenings)
- Skills (first aid/CPR/AED, Microsoft Office, interpersonal/communication/collaboration, ability to work with diverse audiences)
- Schedule (part-time up to 29.5 hrs, at least one weekend day, Thursday-Sunday schedule, evenings/weekends/holidays)
We must ensure we don't duplicate content.
Let's extract each piece.
About the role: as above.
Responsibilities bullet list:
- Protect and support 100+ acres of botanical gardens and resident animals
- Ensure a safe and secure environment for operations, visitors, staff, and animals
- Perform emergency response and crowd control
- Provide first aid as needed
- Interact with a diverse audience to help create memorable visitor experiences
- Maintain safety and security throughout the zoo and botanical gardens
- (Maybe also) Assist with emergency response and crowd control (already)
- (Maybe) Help meet mission "Connecting our community with wildlife and wild places."
We'll keep concise.
Requirements: list bullet points:
- High school diploma or equivalent
- Six (6) months of experience in a customer service, guest-facing, or public safety role (e.g., security, ranger, or similar field)
- Ability to maintain a valid driver's license to operate organization vehicles
- Ability to commit to a high level of integrity, professionalism, and honesty
- Ability to remain calm and composed in stressful situations
- Proven ability to create a positive, welcoming, and inclusive environment for guests, coworkers, and the public
- Physical ability to perform active, on-your-feet duties across a 100+ acre campus, averaging 10,000+ steps per shift
- Ability to consistently remain on your feet for 6-8 hours on shift
- Ability to walk, bend, kneel, crouch, crawl, climb, and reach
- Visual acuity for reading, writing, and observing surroundings; auditory acuity for communication
- Ability to perform the physical demands of a 6–8 hour shift, including working in Florida weather, with or without reasonable accommodation
- Ability to lift, carry, and move objects up to 50 pounds for short distances