Security Guard/Customer Service

About the role

Join our team as a Security and Emergency Services (SES) Officer, responsible for implementing the SES Program under the Supervisor's direction. In this role, you will perform regular property patrols, provide relief staffing at the gatehouse, and respond to non-emergency service calls.

What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Pay

$19 to $23 per hour, to commensurate with experience

Benefits

• 401k for all team members 18 and over with a company 3% match
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Company paid volunteer hours for eligible team members, in accordance with applicable state law

Qualifications

• Must be at least 18 years old
• Current and valid driver’s license
• Prior experience in security preferred
• Ability to demonstrate professional and responsive interactions with residents and their family members, staff, vendors, and each other
• Ability to document daily activities in a clear and concise manner
• MUST be Customer Service oriented

Skills

Must have the ability to participate in routine interior and exterior patrols of the buildings and grounds, conduct safety checks and inspections in support of Life Safety and OSHA compliance, receive calls for non-emergency service from dispatch and security by radio or telephone and respond timely and appropriately, respond and assist in Community Emergencies, including but not limited to; fires, floods, severe weather, hazardous materials incidents, bomb threats, and evacuations, create the best initial impression of the community, screen all vehicle and pedestrian traffic entering the community, and document all visitors and vendors/contractors and provides proper parking passes, maps, and instructs visitors to park in appropriate spaces.

How You Will Make An Impact

• Participate in routine interior and exterior patrols of the buildings and grounds
• Conduct safety checks and inspections in support of Life Safety and OSHA compliance
• Receive calls for non-emergency service from dispatch and security by radio or telephone and responds timely and appropriately
• Respond and assists in Community Emergencies, including but not limited to; fires, floods, severe weather, hazardous materials incidents, bomb threats, and evacuations
• Create the best initial impression of the community
• Screen all vehicle and pedestrian traffic entering the community
• Document all visitors and vendors/contractors and provides proper parking passes, maps, and instructs visitors to park in appropriate spaces

Requirements

• Must be at least 18 years old
• Current and valid driver’s license
• Prior experience in security preferred
• Ability to demonstrate professional and responsive interactions with residents and their family members, staff, vendors, and each other
• Ability to document daily activities in a clear and concise manner
• MUST be Customer Service oriented