Security Operations Technician
Epic · Rock Springs, WY · 1 mo ago
On-siteFull-time
We need to output HTML fragment with sections only if content present. Use for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract content.
Let's parse the posting.
First paragraph: "Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance." That's about location and relocation; could be part of About the role? Might be a short paragraph.
Next: "As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions."
That's responsibilities.
Then: "Learn more about the team at https://careers.epic.com/Jobs/Hosting." That's a link; maybe part of About the role? Could be omitted? It's not boilerplate; it's a link. Might be considered part of About the role.
Then: "Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor)." This is about location benefits; could be part of About the role or Benefits? It's not benefits per se; it's location info. Could be part of About the role.
Then: "More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica." This is benefits/perks.
Then: "We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers." This is Benefits and Pay.
Then: "Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO." This is EEO boilerplate; we should remove.
Then: "Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss preventionFamiliarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations centerSecurity certifications are a plus such as:SANS/GIAC: GSECISC2: SSCPEC-Council: ECSACompTIA: Security+Knowledge of a scripting language such as PowerShell will be helpful.Exposure and/or experience with access management, Active Directory, and physical security is a plus.Familiarity with SIEM, MFA, and ITIL tools will be useful." This is Requirements/Skills.
Then: "Relocation to the Madison, WI area (reimbursed)Eligibility to work in the U.S. without visa sponsorshipAvailable to work 1st, 2nd, or 3rd shiftCOVID-19 vaccination" This is requirements/eligibility.
Then: "As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: Following policies and procedures and escalating when policies or procedures are not followedEscalating potential security incidents and providing relevant informationMeeting all security responsibilities defined in policies and procedures" This is responsibilities.
We need to avoid duplication. We'll combine responsibilities.
Now decide sections:
- About the role: could include location, relocation assistance, team description, maybe the "Learn more" link. Also the campus description? Might be better as Benefits? But campus description and meals, sabbatical are perks/benefits. So About the role: brief overview of role and location.
- Responsibilities: list of duties: identify security events, coordinate investigation/response, think critically for long-term improvements, stay abreast of threats, recommend/implement solutions, responsible for confidentiality/integrity/availability, follow policies, escalate when not followed, escalate potential security incidents, provide relevant info, meet all security responsibilities defined in policies.
We can make bullet list.
- Requirements / Qualifications: maybe combine. The posting lists familiarity with processes/tools, security concepts, certifications plus, scripting language, exposure/experience with access management, AD, physical security, familiarity with SIEM, MFA, ITIL tools. Also relocation reimbursed, eligibility to work in US without visa, availability for shifts, COVID-19 vaccination. Those are requirements/qualifications.
We could have a Requirements section with bullet list.
- Skills: maybe separate technical skills? But we can combine into Requirements.
- Benefits: comprehensive benefits, merit-based compensation, annual raises/bonuses, stock grants, meals, sabbatical, campus perks, kayak etc. Also relocation assistance? Already mentioned.
- Pay: mention merit-based compensation, annual raises/bonuses, stock grants. Could be part of Benefits but we can make Pay section if we have specifics. The posting says "your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants". That's pay info. So we can have Pay section.
- Schedule: mention available to work 1st, 2nd, or 3rd shift. That's schedule.
We must not create sections with filler like "commensurate with experience". We have actual content.
Now produce HTML.
We must not repeat job title as heading. No Job ID.
We must not include boilerplate like EEO, legal, etc.
We must not include application instructions.
We must not include duplicated lines.
We need to ensure we preserve all substantive information.
Let's craft sections:
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract content.
Let's parse the posting.
First paragraph: "Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance." That's about location and relocation; could be part of About the role? Might be a short paragraph.
Next: "As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions."
That's responsibilities.
Then: "Learn more about the team at https://careers.epic.com/Jobs/Hosting." That's a link; maybe part of About the role? Could be omitted? It's not boilerplate; it's a link. Might be considered part of About the role.
Then: "Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor)." This is about location benefits; could be part of About the role or Benefits? It's not benefits per se; it's location info. Could be part of About the role.
Then: "More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica." This is benefits/perks.
Then: "We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers." This is Benefits and Pay.
Then: "Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO." This is EEO boilerplate; we should remove.
Then: "Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss preventionFamiliarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations centerSecurity certifications are a plus such as:SANS/GIAC: GSECISC2: SSCPEC-Council: ECSACompTIA: Security+Knowledge of a scripting language such as PowerShell will be helpful.Exposure and/or experience with access management, Active Directory, and physical security is a plus.Familiarity with SIEM, MFA, and ITIL tools will be useful." This is Requirements/Skills.
Then: "Relocation to the Madison, WI area (reimbursed)Eligibility to work in the U.S. without visa sponsorshipAvailable to work 1st, 2nd, or 3rd shiftCOVID-19 vaccination" This is requirements/eligibility.
Then: "As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: Following policies and procedures and escalating when policies or procedures are not followedEscalating potential security incidents and providing relevant informationMeeting all security responsibilities defined in policies and procedures" This is responsibilities.
We need to avoid duplication. We'll combine responsibilities.
Now decide sections:
- About the role: could include location, relocation assistance, team description, maybe the "Learn more" link. Also the campus description? Might be better as Benefits? But campus description and meals, sabbatical are perks/benefits. So About the role: brief overview of role and location.
- Responsibilities: list of duties: identify security events, coordinate investigation/response, think critically for long-term improvements, stay abreast of threats, recommend/implement solutions, responsible for confidentiality/integrity/availability, follow policies, escalate when not followed, escalate potential security incidents, provide relevant info, meet all security responsibilities defined in policies.
We can make bullet list.
- Requirements / Qualifications: maybe combine. The posting lists familiarity with processes/tools, security concepts, certifications plus, scripting language, exposure/experience with access management, AD, physical security, familiarity with SIEM, MFA, ITIL tools. Also relocation reimbursed, eligibility to work in US without visa, availability for shifts, COVID-19 vaccination. Those are requirements/qualifications.
We could have a Requirements section with bullet list.
- Skills: maybe separate technical skills? But we can combine into Requirements.
- Benefits: comprehensive benefits, merit-based compensation, annual raises/bonuses, stock grants, meals, sabbatical, campus perks, kayak etc. Also relocation assistance? Already mentioned.
- Pay: mention merit-based compensation, annual raises/bonuses, stock grants. Could be part of Benefits but we can make Pay section if we have specifics. The posting says "your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants". That's pay info. So we can have Pay section.
- Schedule: mention available to work 1st, 2nd, or 3rd shift. That's schedule.
We must not create sections with filler like "commensurate with experience". We have actual content.
Now produce HTML.
We must not repeat job title as heading. No Job ID.
We must not include boilerplate like EEO, legal, etc.
We must not include application instructions.
We must not include duplicated lines.
We need to ensure we preserve all substantive information.
Let's craft sections:
About the role
This position is based on Epic's campus in Madison, WI and requires relocation to the area; financial relocation assistance is provided. As a Security Operations Technician with Epic Hosting, you will join a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events, coordinate investigation and response across teams, think critically for long‑term process improvements, and stay abreast of emerging threats to recommend and implement new information‑security solutions. Learn more about the team at Epic Hosting careers page.
That covers location, relocation, role description, link.Responsibilities
- Identify security events in the environment and coordinate investigation and response across multiple teams.
- Use critical thinking to determine long‑term process improvements rather than quick temporary solutions.
- Stay abreast of emerging security threats and recommend and implement new information‑security related solutions.
- Ensure the confidentiality, integrity, and availability of Epic Hosting.
- Follow policies and procedures and escalate when they are not followed.
- Escalate potential security incidents and provide relevant information.
- Meet all security responsibilities defined in policies and procedures.
Requirements
- Familiarity with enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention.
- Understanding of security concepts such as log analysis, monitoring, and system/network auditing, or experience working in a security operations center.
- Security certifications are a plus (e.g., SANS/GIAC GSEC, (ISC)² SSCP, EC‑Council ECSA, CompTIA Security+).
- Knowledge of a scripting language such as PowerShell is helpful.
- Experience with access management, Active Directory, and physical security is a plus.
- Familiarity with SIEM, MFA, and ITIL tools will be useful.
- Relocation to the Madison, WI area (reimbursed).
- Eligibility to work in the U.S. without visa sponsorship.
- Available to work 1st, 2nd, or 3rd shift.
- COVID‑19 vaccination required.
Benefits
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career.
- Restaurant‑quality meals for a few dollars, prepared by a team of kitchen talent from restaurants nationwide.
- After five years, earn a four‑week sabbatical anywhere in the world (examples: kayaking in Patagonia, attending a Beyoncé concert in Ireland, building a library in Tanzania, running a marathon in Antarctica).
- Uniquely themed campus designed to enhance productivity (office, conference room, fireplace lounge).
Pay
- Merit‑based compensation reflecting the impact of your work on the company and customers.
- Eligible for annual raises and bonuses.
- Stock grants providing an additional stake in Epic’s success.
Schedule
Availability to work 1st, 2nd, or 3rd shift.
Check for duplication: We have relocation mentioned in About and Requirements; that's okay but could be duplicate. Might be better to keep only in Requirements. But About already mentioned relocation assistance; we could keep it there and not duplicate in Requirements. However Requirements includes "Relocation to the Madison, WI area (reimbursed)" which is same. To avoid duplication, we could remove from Requirements. But the instruction: preserve ALL substantive information; not duplicate lines. Duplication is okay? It says "Remove ... duplicated lines". So we should avoid duplicate identical lines. So we should keep relocation info only once. Let's keep it in About the role (mention relocation assistance) and not repeat in Requirements. Similarly, schedule: we have schedule section; we also have shift availability in Requirements; we should not duplicate. So remove shift availability from Requirements. Also COVID-19 vaccination: we have not elsewhere; keep in Requirements. Now adjust Requirements list. Also we have "Eligibility to work in the U.S. without visa sponsorship" - keep. Now check for any other duplicate: "Learn more about the team at ..." we included link; fine. Now ensure we didn't miss any substantive info: The bit about "Live affordably in a city known for its rising tech talent..." we included in About? We mentioned location but not the accolades. We should include those details as they are substantive. Let's incorporate them in About the role or maybe a separate section? Could be part of About the role (location benefits). Let's add a sentence about Madison accolades. Also the campus description,