Security Operations Center Specialist - 3rd Shift

Job Responsibilities

• Monitor access control systems, CCTV platforms, intrusion detection systems, and environmental/life safety alarms.
• Respond to alarms and alerts in accordance with established SOPs and escalation protocols.
• Dispatch security personnel, facilities teams, or emergency responders as appropriate.
• Provide real-time situational awareness during incidents.
• Document all incidents accurately and thoroughly in incident management systems.

Access Control & Credentialing

• Support process badge access requests in accordance with company policy and approval workflows.
• Conduct access audits and ensure compliance with access governance standards.
• Deactivate access credentials in alignment with HR offboarding procedures.
• Troubleshoot access control issues and coordinate with technical teams when needed.

CCTV & Investigative Support

• Retrieve and review surveillance footage to support investigations or incident inquiries.
• Export and preserve video evidence following chain-of-custody procedures.
• Maintain awareness of camera functionality and report system issues.

Laboratory & Facility Emergency Support

• Monitor and escalate lab-related environmental alarms (e.g., temperature, freezer alerts, power interruptions, life safety systems).
• Coordinate with Facilities, EHS, and lab operations during emergencies.
• Support business continuity and emergency response procedures.

Operational Excellence

• Follow established playbooks, escalation matrices, and compliance standards.
• Participate in shift handoffs and provide detailed briefings to incoming operators.
• Identify potential security risks or process improvements and escalate appropriately.
• Maintain confidentiality and professionalism when handling sensitive matters.