Security Officer - Visitor Services

About the role

As a Front Desk Security Professional in a healthcare location, you will serve as a welcoming, visible presence while supporting a secure environment for patients, visitors, and staff. You will manage access, respond to security-related concerns, provide exceptional customer service, and communicate professionally.

Responsibilities

• Provide customer service to patients, visitors, vendors, and staff by carrying out site-specific procedures, access-control requirements, and emergency response activities as appropriate.
• Serve as the front desk point of contact, greet and direct visitors, verify appointments and/or authorization, issue visitor credentials, and maintain required visitor records.
• Monitor entry activity and security-related systems from the reception area, report unusual conditions, and help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established healthcare location procedures and notifying appropriate personnel.
• Maintain a professional, welcoming presence while supporting confidentiality expectations and providing directions or assistance to individuals entering the location.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Customer service experience and comfort using a computer or tablet are preferred.

Pay

$16.70 / Hour

Schedule

• Monday: 10:00 PM - 06:00 AM
• Tuesday: 10:00 PM - 06:00 AM
• Wednesday: 10:00 PM - 06:00 AM
• Thursday: 10:00 PM - 06:00 AM
• Friday: 10:00 PM - 06:00 AM

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.