Security Officer Unarmed Patrol Customer Assistance
About the role
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Unarmed Patrol Customer Assistance in Jonestown, PA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as an Unarmed Patrol Officer at a fast-paced logistics and distribution location. You will conduct routine patrols, monitor access points, maintain a visible presence to help deter incidents, and communicate professionally with employees, visitors, and delivery personnel. This role offers the opportunity to support a welcoming environment through teamwork, integrity, and a caring, reliable approach.
Responsibilities
- Provide customer service to clients, visitors, drivers, and employees while carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
- Conduct regular and random unarmed patrols of warehouse areas, loading docks, trailer yards, parking areas, access points, and the perimeter to help to deter unauthorized activity.
- Monitor access to the location, verify credentials as directed by site procedures, and maintain visitor, driver, and delivery records.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate personnel.
- Report maintenance concerns, damaged access controls, suspicious activity, and other security-related issues according to site procedures.
Requirements
Minimum Requirements:
- Customer service experience is preferred.
- Access control and badge experience is preferred.
- Comfortably using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Preferred qualifications:
- Access Control/Badge Experience (B201) Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.
- Comfortable Using Computer or Tablet (B204) Candidates must demonstrate proficiency in using computers or tablets. This includes the ability to navigate software applications, manage emails, and utilize digital tools effectively.
- Customer Service Experience (B219) Candidates should possess a background in customer service. This includes experience in handling customer inquiries, resolving issues, and providing a positive customer experience.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Pay
Pay Rate: $20.00 / Hour
Schedule
- Monday: 06:00 AM - 02:00 PM
- Tuesday: 06:00 AM - 02:00 PM
- Wednesday: 06:00 AM - 02:00 PM
- Thursday: 06:00 AM - 02:00 PM
- Friday: 06:00 AM - 02:00 PM