Security Officer Unarmed Loss Prevention Patrol
Allied Universal · Santa Clara, CA · 3 days ago
On-siteInformation Technology$27.25/hrFull-time
About the role
Join Allied Universal as an Unarmed Patrol Officer in a luxury retail location, where you will conduct routine patrols, remain visible to help discourage security-related incidents, and deliver exceptional customer service and communication.
Responsibilities
- Provide customer service to clients, visitors, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
- Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed.
- Conduct regular and random patrols throughout the retail location, including sales areas, entrances, stock areas, and perimeter spaces, noting conditions that may need attention.
- Help to deter theft, unauthorized access, and/or disruptive behavior through visible presence, attentive monitoring, and timely reporting of suspicious activity.
- Support opening and closing activities, assist with visitor and/or vendor access, and help maintain order during busy shopping periods or special events.
Requirements
- A state, county, and/or city issued security-related license is preferred.
- Loss prevention experience is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
Qualifications
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
Skills
- Customer service skills
- Security-related procedures
- Location-specific policies
- Emergency response activities
- Patrols
- Documenting observations
- Communicating with site contacts
- Handling incidents and unusual activity
- Supporting opening and closing activities
- Assisting with visitor and/or vendor access
- Maintaining order during busy shopping periods or special events
Benefits
- Access to a retirement savings plan
- Medical, dental, vision, basic life and AD&D, and disability insurance
- Discounts on top brands and services through the Perks Program
Pay
$27.25 / Hour
Schedule
DayTime: Mon11:00 AM - 08:00 PM, Thur11:00 AM - 08:00 PM, Fri11:00 AM - 08:00 PM, Sat11:00 AM - 08:00 PM, Sun11:00 AM - 08:00 PM