Security Officer Security Clearance Dispatch Analyst

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Security Clearance Dispatch Analyst in King Of Prussia, PA, you will serve and safeguard clients in industries such as Aero/Defense. As a Dispatch Officer supporting an aerospace and defense location, you will monitor alarm activity, coordinate responses to security-related incidents, communicate with personnel and emergency services, and maintain accurate records. Using strong customer service and computer skills, you will help support a controlled environment while delivering through teamwork, reliability, innovation, and integrity.

Responsibilities

• Provide customer service to personnel, visitors, and vendors by following site-specific security-related procedures, access protocols, and emergency response activities at an aerospace and defense location.
• Receive, prioritize, and dispatch calls for service, alarms, maintenance concerns, and security-related incidents to appropriate personnel and responders.
• Monitor communication systems, maintain detailed dispatch logs, and relay timely information during routine operations and critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns according to established procedures.
• Conduct regular and random patrols around the business and perimeter as assigned, documenting observations and reporting unusual conditions.

Requirements

• Possess an active Department of Defense (DoD) Top Secret clearance.
• Customer service experience preferred.
• Alarm panel experience preferred.
• CPR certification preferred.
• Comfortable using a computer or tablet.
• At least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• High school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements subject to state and/or local laws and regulations; may be required prior to employment.
• Valid driver’s license required for driving positions only.

Qualifications

• Access Control/Badge Experience (B201): Prior experience with access control systems and badge management, including issuing, tracking, and managing employee access badges.
• Alarm Panel Experience (B202): Demonstrated experience with alarm panel systems, including alarm activation, deactivation, and troubleshooting procedures.
• Comfortable Using Computer or Tablet (B204): Proficiency with computers or tablets for daily tasks, including basic software applications, email communication, and data entry.
• CPR Certification (B205): Valid CPR certification, current and recognized by a reputable organization.
• Customer Service Experience (B219): Background in customer service, including handling inquiries, resolving issues, and providing exceptional service.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$28.58 per hour

Schedule

Full-time, overnight shifts: Monday, Friday, Saturday, and Sunday from 11:00 PM to 7:00 AM.