Security Officer Security Clearance Dispatch

About the role

As a Security Officer Security Clearance Dispatch in Rochester, NY, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting an aerospace and defense location, you will monitor alarm and access-control activity, coordinate responses to security-related incidents, maintain clear communications, and provide exceptional customer service. You will help maintain an orderly environment through accurate reporting and timely coordination.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities
• Receive, prioritize, and dispatch calls for service, alarms, and other security-related incidents using established communication protocols
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site personnel and emergency responders as needed
• Monitor communication systems, maintain accurate dispatch logs and incident records, and relay timely information to appropriate personnel
• Support access-control and perimeter operations at an aerospace and defense location by reporting unusual activity and helping to deter unauthorized access

Requirements

• Possess an active DoD Secret Clearance
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• A valid driver's license will be required for driving positions only

Preferred qualifications

• Alarm panel experience is preferred
• Comfortably using a computer or tablet is preferred
• A guard card or license is preferred
• Access control and badge experience is preferred

Pay & schedule

Position Type: Full Time
Pay Rate: $22.00 / Hour
Schedule: Day Time, Mon 03:00 PM - 11:00 PM, Fri 03:00 PM - 11:00 PM, Sat 03:00 PM - 11:00 PM, Sun 03:00 PM - 11:00 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more
• Career Growth: Get paid training and access to career growth opportunities
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program