Security Officer Route Patrol

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Part Time Route Patrol in West Springfield, MA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a hotel location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for guests, visitors, and staff. You will respond to security-related concerns, communicate professionally, and deliver exceptional customer service. Join Allied Universal, where teamwork, integrity, reliability, agility, and a people-first culture guide every shift.

Responsibilities

• Provide customer service to hotel guests, visitors, and staff by carrying out site-specific procedures, access-control practices, and emergency response activities as appropriate.
• Respond to guest concerns, incidents, and critical situations in a calm, professional, problem-solving manner, following established reporting and escalation procedures.
• Conduct regular and random unarmed patrols of hotel common areas, guest corridors, parking areas, exterior grounds, and perimeter to help identify unusual activity and potential hazards.
• Monitor access points, observe activity throughout the property, and communicate security-related concerns to site management and Allied Universal leadership as needed.
• Complete accurate incident reports, patrol logs, and shift documentation in accordance with site-specific policies.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$21.00 / Hour

Schedule

DayTimeFri09:00 PM - 05:00 AMSat09:00 PM - 05:00 AM

Requisition ID: 2026-1689285