Security Officer Prof II : Security - Full Time - 10HR - Hoag Newport Beach

Under the direction of the Supervisor of Security Operations I, the Supervisor of Security Operations II, the Manager of Security, and the Chief Security Operations Officer, a Security Officer Professional II promotes a safe and secure environment at Hoag properties through various methods and approaches.

Responsibilities

• Employ common sense and sound judgment to troubleshoot a wide range of security-related issues, striving for effective and collaborative solutions consistent with company policy and the organization’s mission.
• Respond to security-related calls, including suspicious activity, crimes in progress, unsafe physical environments, traffic or parking matters, and workplace violence.
• Audit the serviceability of security cameras and other security-related technology.
• Manage supplies and ensure proper procedures are followed for contractor badge issuance.
• Serve as a Security Dispatcher when required.
• Conduct proactive patrols of Hoag properties and recognize and respond to unsafe or suspicious activity.
• Apply training and skills in de-escalation, effective communication, laws of arrest, use of reasonable force, physical intervention, investigations, and report writing.

Requirements

• High School Diploma or equivalent.
• Minimum of 1 year of healthcare experience in a security-related position or 2 years of relevant or equivalent experience.
• Record must be free from criminal convictions involving acts of moral turpitude or excessive traffic violations.
• Valid Bureau of Security and Investigative Services (BSIS) Security Guard License.
• Valid California driver’s license.
• Completion of required certifications within 180 days of assignment:
  • First Aid / CPR / AED.
  • Certified Healthcare Security Officer (CHSO) Basic or Certified Advanced Healthcare Security Officer (CAHSO) Advanced.
  • IS-100.C: Introduction to Incident Command System.
• Ability to successfully complete a security officer classroom and field-training orientation program (for new hires), covering:
  • Customer service.
  • Effective communication and de-escalation techniques.
  • Trauma-Informed Care and cultural sensitivity.
  • Workplace violence response, use of reasonable force, and management of aggressive behavior.
  • Handcuffing techniques and use of restraints.
  • Laws of arrest.
  • Field investigations and report writing.
  • Demonstration of knowledge and hands-on skills in a field setting.
• Completion of a minimum of 24 hours of in-service annual training related to the role.

Preferred Qualifications

• Prior military, law enforcement, code enforcement, customer service industry, or hospital security experience.
• PC 832 - Arrest.
• FEMA ICS 200.
• HAZWOPER Training.
• Training in any of the following areas:
  • Effective communication and de-escalation techniques.
  • Trauma-Informed Care and cultural sensitivity.
  • Workplace violence response.
  • Use of reasonable force and management of aggressive behavior.
  • Handcuffing techniques and use of restraints.
  • Laws of arrest.
  • Field investigations and report writing.

About Us

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers, and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered personalized care unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served local communities and continues its mission to provide the highest quality health care services through core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit, and philanthropy.

Hoag offers a comprehensive blend of health care services, including six institutes providing specialized care in cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health. Hoag was the highest-ranked hospital in Orange County in the 2024-2025 U.S. News & World Report and the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.