Security Officer II - Security, Full-time, Days

Placement within the salary range is dependent on relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement rules.

Pay

$21.64 - $32.46 hourly

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental, and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

About the role

The Security Officer II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.

Responsible for the direct overall daily operations of a specifically assigned Security Department duty shift within the site’s Security Department when the shift’s Resource Coordinator is not present.

Responsibilities

• Serve as the shift leader in the absence of the Security Supervisor.
• Communicate regularly with Security Supervisor, Program Manager, and other site leadership regarding Security needs.
• Disseminate information to assigned/scheduled Officers.
• Assist in identifying opportunities for improvement regarding safety and security issues on their shift.
• Assist the Security Supervisor with:
  • General safety and security monitoring, providing recommendations to ensure compliance with NM safety policies.
  • Operational oversight of campus-specific security camera system and access control systems.
  • Daily assessment of security risks within NM campuses, providing recommendations as appropriate.
• Maintain personal knowledge of industry standards and technology trends in healthcare security.
• Compile the operational shift’s records/reports and collaborate with other departments to maintain a safe environment in NM facilities during their assigned shift.
• Build and maintain team cohesiveness on their shift.
• Deploy and utilize appropriate security resources throughout their shift.
• Lead investigations of fire, theft, criminal activity, and accidents on NM property as needed.
• Assist employees new to their shift with orientation and training.
• Support employees with internal training, IAHSS testing, and all other education and competency needs of the team.
• Act as a Security leadership reference for shift associates.
• Adhere to and assist with the management of the Security Department’s policies and procedures.
• Investigate and quell hospital incidents and disturbances to maintain patient, visitor, and employee security.
• Notify appropriate local police and fire as needed and within policy.
• Prepare descriptive reports for supervisory personnel.
• Monitor patients for patient and employee safety as needed.
• Ensure Officers on their respective shift maintain patient monitoring needs within standards.
• Perform other related duties as assigned.
• Assist with additional responsibilities and ownership roles, such as:
  • Vehicle maintenance
  • Lost and found
  • Defensive Tactics in Healthcare assistant instructor
  • Uniforms management

Requirements

• High-school diploma or GED.
• Valid driver’s license.
• Completion of IAHSS Basic and Advanced certifications; must maintain both certifications.
• Current Basic Life Support Certification through American Heart Association within 9 months of hire.
• Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
• 6 months minimum, 1 year preferred experience working within NMHC Security Services.
• Interpersonal and communication skills necessary to interact effectively with employees, medical staff, patients, visitors, police, etc.
• Writing skills necessary to complete reports and paperwork that meets departmental standards.
• Physical ability to:
  • Lift 65 lbs and carry 30 inches wide.
  • Push/pull 75 lbs.
  • Operate a motor vehicle.
  • Stand and walk during much of the work shift while patrolling hospital buildings and grounds.
  • Respond quickly to emergency situations, including stair climbing or other physical exertion.
  • Lift and assist with heavy objects occasionally.

Preferred: Bilingual ability.