Security Officer Patrol Operations

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Operations in Rochester, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic healthcare location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support access awareness throughout the site. This role offers the chance to deliver outstanding customer service and communication while working with a team that is agile, reliable, innovative, and always acts with integrity.

Position Type

Full Time

Pay Rate

$16.25 / Hour

Job Schedule

DayTime
Mon: 03:00 PM - 11:00 PM
Tue: 03:00 PM - 11:00 PM
Wed: 03:00 PM - 11:00 PM
Thur: 03:00 PM - 11:00 PM

What You'll Do

• Provide customer service to staff, patients, visitors, and/or vendors by carrying out site-specific procedures, access-related activities, and when appropriate, emergency response actions within a healthcare location.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or local responders as needed.
• Conduct regular and random patrols throughout buildings, parking areas, and perimeter grounds to help to deter unauthorized activity and identify security-related concerns.
• Monitor entrances, exits, and common areas to help to deter unauthorized access, support visitor management practices, and report maintenance or environmental issues that may impact daily operations.
• Support healthcare location operations by following post orders, maintaining a visible presence, and assisting with security-related inquiries, directions, and/or de-escalation when appropriate.

Minimum Requirements

• A New York State Security Guard License is required.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensing Requirements

Licenses are subject to state and/or local laws and regulations and may be required prior to employment.

Additional Information

• Licensed by the New York State Department of State
• Closing: Allied Universal® is an Equal Opportunity Employer.
• For more information: www.aus.com.
• If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.
• To find an office near you, please visit: www.aus.com/offices.
• Requisition ID: 2026-1617691