Security Officer- Part Time Dispatch Agent

About the role

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.

This role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

Responsibilities

• Provide customer service to clients, visitors, and/or employees by following site-specific procedures, access protocols, and emergency response activities at a technology-focused location.
• Monitor cameras, alarms, radios, phones, and/or other communication systems to identify security-related concerns and dispatch the appropriate personnel in a calm, problem-solving manner.
• Receive, prioritize, and document incidents, service calls, and critical situations, then relay timely updates to site contacts, first responders, and/or Allied Universal leadership as needed.
• Support day-to-day control center operations by maintaining accurate activity logs, incident reports, and dispatch records related to security-related events and building activity.
• Help to deter unauthorized access and/or unusual activity by observing system alerts, reviewing incoming information, and coordinating responses in line with site policies and post instructions.

Requirements

• Have at least 1 year of security-related experience.
• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

Pay Rate: $23.18 / Hour

Schedule

Job Schedule DayTimeMon03:00 PM - 11:00 PM

This role requires a six (6) month commitment to a fixed-shift.

In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.