Security Officer (Part-Time)

About the role

The Rose Gaming Resort is a $480 million gaming and entertainment complex destination, located alongside I-95 in Dumfries, Virginia. It includes a luxury hotel, eight bars and restaurants, a space for meetings and events, 50,000+ square foot gaming space, and over 1,650 Historical Horse Racing machines, along with over 80 acres of green space. The resort generates an estimated $35.5 million in annual tax revenues and employs more than 500 team members.

Essential Duties and Responsibilities

• Practices, supports, and maintains the Mission, Vision, and Values of The Rose Gaming Resort.
• Responsible for the safety of all guests and employees of the casino/hotel.
• Records investigation and incident reports in a timely manner.
• Provides customer service to all guests when needed.
• Affords assistance with the transfer of money and chips from casino floor.
• Patrols casino/hotel during shift to ensure safety.
• Maintains casino rules, policies and regulations are being followed set by the casino and the VA Gaming Commission.
• Stands post for extended times as assigned by manager.
• Reports to supervisor/manager on responsibilities on day-to-day activities.
• Controls and diffuses potential problems and assists employees and guests in emergencies.
• Controls access to the video lottery facility and restricted areas.
• Responds to back-up calls immediately.
• May act in place of Security Lead as needed.
• Performs other duties as assigned.

Required Skills and Abilities

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

Education and Experience

• Must be 18 years of age or older.
• Experience within law enforcement, military, security, or customer service to equal one year, or pursuing a degree in law enforcement, criminal justice, related field, or in-pursuit of one of these degrees.
• Successful completion of an in-house training program.
• Ability to communicate and comprehend information and ideas in spoken and written English so others will understand.
• Ability to accept, prioritize and follow through on work direction.
• Ability to work nights, weekends, and holidays.
• Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making.
• Valid driver’s license may be required with a good driving record.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Flexibility to work including nights, weekends, and holidays.
• The ability to lift, push and pull up to 50-100 pounds.

Certificates, Licenses, and Registrations

• Virginia Racing Commission License
• Valid Driver’s License with a minimum of three (3) years driving experience.