Security Officer Lobby Reception

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Lobby Reception in Rochester, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will serve as a welcoming, highly visible presence for tenants and visitors. You will manage access, monitor entry activity, respond to security-related concerns, and provide exceptional customer service and communication.

Position Type

Full Time

Pay Rate

$16.00 / Hour

Job Schedule

• DayTime: Mon 02:00 PM - 10:00 PM, Tue 02:00 PM - 10:00 PM, Wed 02:00 PM - 10:00 PM, Thur 02:00 PM - 10:00 PM, Sat 08:00 AM - 04:00 PM

What You'll Do

• Provide customer service to tenants, visitors, and vendors at a commercial real estate location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Staff the front desk, greet and screen visitors, verify access authorization, issue visitor credentials, and maintain accurate visitor logs.
• Monitor access points, cameras, alarms, and other assigned systems; report unusual activity, maintenance concerns, and access-control issues to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures and communicating with Allied Universal leadership and emergency responders as needed.
• Provide directions, answer general questions, receive deliveries, and support a professional, welcoming lobby environment.

Minimum Requirements

• Possess a New York State Security Guard License.
• Comfort using a computer or tablet is preferred.
• A state, county, or city-issued security-related license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Licensing Requirements

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.