Security Officer Lobby Reception
About the role
As a Security Officer Lobby Reception in Albany, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional in a commercial real estate location, you will welcome tenants and visitors, manage access, monitor entry activity, and respond to security-related concerns with professionalism. You will provide exceptional customer service and clear communication while helping to deter incidents through a visible, approachable presence.
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork guide every interaction.
What You'll Do
- Provide exceptional customer service to tenants, visitors, vendors, and staff at a commercial real estate location while carrying out security-related procedures and site-specific policies.
- Serve as a professional front desk presence by greeting visitors, verifying access authorization, issuing visitor credentials, and maintaining accurate visitor records.
- Monitor building access points, cameras, alarms, and other security-related systems; report unusual activity, maintenance concerns, and access-control issues to appropriate personnel.
- Respond to incidents, alarms, tenant concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
- Receive and route calls, deliveries, and inquiries; communicate clearly with property management, tenants, emergency responders, and Allied Universal leadership as needed.
Minimum Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Pay
$16.00 / Hour
Schedule
Full Time, Day Time: Mon 04:00 PM - 12:00 AM, Tue 04:00 PM - 12:00 AM, Fri 04:00 PM - 12:00 AM, Sat 04:00 PM - 12:00 AM, Sun 04:00 PM - 12:00 AM
Licensed by the New York State Department of State.
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