Security Officer Lobby Reception

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Officer at an aerospace and defense location in Lakeland, FL, you will welcome visitors, manage access, verify credentials, and maintain a professional, visible presence. You will support security-related operations through clear communication, exceptional customer service, and accurate documentation.

Responsibilities

• Provide customer service to employees, visitors, vendors, and/or delivery personnel at the front desk of an aerospace and defense office location while following site-specific procedures.
• Monitor access to the facility by verifying visitor credentials, issuing visitor badges, maintaining visitor logs, and directing guests to appropriate contacts or meeting areas.
• Answer and route incoming calls, receive deliveries, and communicate relevant information to site contacts in a professional and timely manner.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and notifying appropriate personnel.
• Maintain accurate front desk records and report unusual activity, access concerns, and other security-related matters to Allied Universal leadership and/or site management.

Requirements

• At least one year of security-related experience.
• A guard card or license is preferred.
• At least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• High school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

Pay

$21.01 / hour

Schedule

• Monday: 04:00 PM - 12:00 AM
• Tuesday: 04:00 PM - 12:00 AM
• Wednesday: 04:00 PM - 12:00 AM
• Thursday: 04:00 PM - 12:00 AM
• Friday: 04:00 PM - 12:00 AM