Security Officer Lobby Concierge

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Concierge in Austin, TX, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform.

As a Front Desk Officer in a residential location, you will be the welcoming first point of contact, supporting access control, assisting residents and guests, and responding to security-related concerns with professionalism and care. This role offers the chance to make a meaningful impact through strong communication, attention to detail, and a people-first approach that reflects Allied Universal’s values of teamwork, reliability, innovation, and integrity.

Responsibilities

• Provide customer service to residents, guests, and/or vendors by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities.
• Monitor the front desk area and building entry points, greet visitors, verify identification and/or visitor information, and help to deter unauthorized access to the location.
• Respond to incidents, resident concerns, and/or critical situations in a calm, problem-solving manner, escalating issues through proper channels when needed.
• Maintain accurate front desk logs, visitor records, package documentation, and other required reports related to security-related activities.
• Communicate with property management, residents, and/or emergency personnel regarding security-related concerns, building procedures, and unusual activity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

Part Time, $25.62 / Hour. Job Schedule: DayTime, Fri 11:00 PM - 07:00 AM, Sat 11:00 PM - 07:00 AM.