SECURITY OFFICER II (Job ID 52155)

Responsibilities

• Routinely patrols NH Veterans Home, its grounds, and parking lots for security and prevention of vandalism, thefts, and fire and safety hazards. Assists in overseeing contractors working in the agency to ensure compliance with NHVH safety policies.
• Assumes responsibility for security system software used to produce and deactivate employee electronic key cards. Tracks any changes authorized and made to active cards. Identifies and solves any process concerns with the electronic key card system.
• Produces and tracks all keys used for doors that do not allow the usage of the security system access card. Identifies and solves issues related to the key process.
• Develops and provides training for all the Security Officer I positions on the security software system and the camera views. Tailors video surveillance settings for all Security Officer I’s on all shifts.
• Assists with and delivers ongoing safety training for all NHVH employees, including visitors and residents and/or their families as appropriate.
• Checks mechanical equipment; reports issues or discrepancies to supervisor and takes corrective action to ensure that the NH Veterans Home is maintained in a safe manner.
• Responds to alarms at the NH Veterans Home including, but not limited to, burglar, mechanical, fire, code orange and personal safety alarms, to determine the nature of the problem and reports to supervisor.
• Responds to calls for assistance with residents/staff exhibiting violent or disruptive behaviors.
• Maintains a log of daily duty activities.
• Generates reports on all unusual incidents, activities, accidents, fire alarms, thefts etc. Maintains other logs or reporting forms as specified by the Supervisor of Security and Safety.
• Counsels residents and staff on safety and security practices.
• Operates closed circuit television cameras and monitors as needed.
• Investigates criminal activities, prepares reports of inspections and investigations for presentation to supervisor.
• Investigates workers compensation accidents and submits written reports to Safety and Security Supervisor.
• Assumes responsibility for Safety and Security Office in the absence of the supervisor.
• Provides up-to-date training to Security Officer I positions on local, state and federal regulations, code requirements, and agency policies as directed.

Qualifications

• Equivalent combination of 1 year of education and experience after completion of high school.
• Valid Driver's License.
• Must pass a comprehensive background check.
• Must be at least 21 years of age at appointment.
• Must be able to operate a motor vehicle.
• Must be able to lift up to 50 pounds.
• Must be able to stand for long periods of time.
• Must be able to climb stairs.
• Must be able to communicate effectively both verbally and in writing.
• Must be able to work independently and as part of a team.