Security Officer I - Part Time, 18 hours per week - Days - Overlook Medical Center, NJ

About the role

An AH Security Officer 1 is responsible for maintaining a safe and secure environment for patients, staff, and visitors in AH healthcare facilities and corporate locations. This role involves monitoring the premises, preventing unauthorized access, responding to emergencies, and ensuring the enforcement of hospital policies and procedures related to safety and security. Atlantic Health is a leading non‑profit health care system headquartered in Morristown, New Jersey, with over 22,000 team members and numerous award‑winning facilities including Morristown Medical Center, Overlook Medical Center, Newton Medical Center, Chilton Medical Center, Hackettstown Medical Center, Goryeb Children's Hospital, CentraState Healthcare System, Atlantic Medical Group, Atlantic Visiting Nurse, Atlantic Mobile Health, and Atlantic Rehabilitation. The organization has been recognized for excellence by Fortune, Newsweek, U.S. News & World Report, The Leapfrog Group, Healthgrades, Becker's Healthcare, Forbes, and others, and holds distinctions such as Magnet® recognition, Advanced Comprehensive Stroke Center designation, Level IV Epilepsy Center certification, and the largest CyberKnife® program in the state.

Responsibilities

• Security and Surveillance: Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access; monitor security cameras, alarms, and other surveillance equipment; secure entrances, exits, and restricted areas; control pedestrian and vehicular traffic as needed; perform other assigned duties including working various 8‑ or 12‑hour shifts (including holidays), being available for call‑back assignments, and completing mandatory training; may be required to lift up to 100 lbs. and stand for extended periods (up to four hours).
• Emergency Response: Respond promptly to disturbances involving team members, patients, and/or visitors (AH Security Assistance) and de‑escalate situations; respond to acute medical events (AH Medical Assistance) to assist clinical staff; respond to fire alarms (AH Facility Alert Fire Emergency) and participate in fire suppression; investigate missing children or suspected infant abduction (AH Missing Person/Child/Infant, AH Infant/Child Abduction); provide leadership during active shooter situations (AH Active Shooter); assist during any disaster or emergency situation (AH Facility Alerts).
• Access Control: Verify identity of visitors and vendors entering AH medical centers, corporate locations, and off‑site sites; enforce hospital policies regarding access to sensitive areas (patient rooms, operating rooms, pharmacies); issue and manage team member badges; maintain familiarity with EZ Lobby and Rep Trex computer systems for vendor badge access.
• Customer Service: Provide directions and assistance to patients and visitors; maintain a professional demeanor while addressing complaints or concerns; serve as a visible point of contact to reassure staff and visitors that facilities are safe.
• Reporting and Documentation: Prepare detailed, accurate incident reports for all security‑related events using the IMC Computer database; maintain logs of daily activities (patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, forensic patients); establish effective communication with team members; demonstrate proficiency with security technology including AHECN distribution, IMC Computer, Mutualink, Victor Video System, and ONYX Panel.
• Training and Collaboration: Work closely with hospital staff (nursing, administrative) to ensure safety protocols follow AH policies; collaborate with law enforcement and emergency services as required; participate in Iron Temple Response Control Techniques (RCT) training twice per month and maintain valid RCT certification; complete FEMA Incident Command System 100, 200, and IS 700 NIMS courses; participate in Emergency Management Decontamination Training; remain updated on all AH and Protection and Security Services policies and procedures.

Requirements

• Education: High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Certifications: FEMA ICS