Security Officer I - Full Time - Nights - Atlantic Health Morristown Medical Center, NJ

About the role

A Security Officer is responsible for protecting company's property and staff by maintaining a safe and secure environment. Provides security by positioning himself/herself within a building entrance, more specifically, at or near the front desk/check in area. Ensures that all employees and visitors are properly greeted and checked in. Answers questions and directs individuals to the proper locations throughout the facility. Notifies employees of arriving visitors and directs them to meet and escort their guests. Follows proper security protocols by obtaining and issuing proper identification of anyone entering the facility.

Responsibilities

• Security and Surveillance: Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access; monitor security cameras, alarms, and other surveillance equipment; secure entrances, exits, and restricted areas; control pedestrian and vehicular traffic as needed.
• Emergency Response: Respond promptly to disturbances involving team members, patients, and/or visitors; deescalate situations and ensure safety; respond to acute medical events to assist clinical staff; respond to fire alarms and participate in fire suppression; respond and investigate missing children and suspected infant abduction; provide leadership during active shooter situations; assist during any disaster or emergency situation.
• Access Control: Verify identity of visitors and vendors entering medical centers; enforce hospital policies regarding access to sensitive areas; issue and manage team member badges; familiarity with EZ Lobby and Rep Trex computer systems for managing vendor badge access.
• Customer Service: Provide directions and assistance to patients and visitors; maintain professional demeanor while addressing complaints; serve as visible point of contact to reassure staff and visitors of safety.
• Reporting and Documentation: Prepare detailed incident reports using IMC Computer database; maintain logs of daily activities (patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, forensic patients); establish effective communication with team members; proficient in use of security technology (AHECN distribution, IMC Computer, Mutualink, Victor Video System, ONYX Panel).
• Training and Collaboration: Work closely with hospital staff to ensure safety protocols; collaborate with law enforcement and emergency services; participate in Iron Temple Response Control Techniques (RCT) Training twice per month and maintain valid RCT certification; complete FEMA ICS 100, 200 and IS 700 NIMS courses; participate in Emergency Management Decontamination Training; remain updated on AH and Protection and Security Services policies and procedures.

Qualifications

• Education: High school diploma or equivalent required; associate degree or bachelor’s degree preferred.
• Certifications: FEMA ICS 100/200/700 to be obtained within 60 days of hire.
• Licenses: Valid driver’s license with a driving record in compliance with AH’s eligibility requirements.
• Experience: Security, law enforcement, and/or military experience preferred.

Skills

• Security operations and emergency response
• Investigation and reporting
• Access control and surveillance systems
• Strong communication and conflict resolution
• Physical fitness to handle patrolling and emergency response

Benefits