Security Officer I - Full Time - Days - Shifts/Hours Varies - Atlantic Health Newton Medical Center, NJ

About the role

An AH Security Officer 1 is responsible for maintaining a safe and secure environment for patients, staff, and visitors in AH healthcare facilities and corporate locations. This role involves monitoring the premises, preventing unauthorized access, responding to emergencies, and ensuring the enforcement of hospital policies and procedures related to safety and security. Weekend and on-call work is required as needed.

Responsibilities

• Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access
• Monitor security cameras, alarms, and other surveillance equipment to ensure the safety of the premises
• Secure entrances, exits, and restricted areas to prevent breaches or theft
• Control pedestrian and vehicular traffic as needed
• Respond promptly to disturbances involving team members, patients, and/or visitors, de-escalating situations and ensuring the safety of all persons and property
• Respond promptly to acute medical events to assist clinical staff as needed
• Respond promptly to all fire alarms and participate in fire suppression and assist team members, patients, and visitors as needed
• Respond to and investigate missing children and any suspected infant abduction
• Provide leadership to team members, patients, and visitors during active shooter situations
• Assist all team members, patients, and visitors during disaster or emergency situations
• Verify the identity of visitors and vendors entering AH medical centers, corporate locations, and off-site locations as appropriate
• Enforce hospital policies and procedures regarding access to sensitive areas, such as patient rooms, operating rooms, or pharmacies
• Issue and manage all team member badges
• Provide directions and assistance to patients and visitors
• Maintain a professional demeanor while addressing complaints or concerns
• Serve as a visible point of contact to reassure staff and visitors that facilities are a safe environment
• Prepare detailed and accurate incident reports for all security-related events utilizing the IMC Computer database
• Maintain logs of daily activities including patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients
• Establish and maintain effective communication with all team members

Skills

• Proficient in the use of security technology including AHECN distribution, IMC Computer, Mutualink, Victor Video System, and ONYX Panel
• Strong communication and conflict resolution skills
• Physical fitness to handle patrolling and emergency response

Training and Collaboration

• Work closely with hospital staff, including nursing and administrative teams, to ensure safety protocols are followed consistent with AH policies and procedures
• Collaborate with law enforcement and emergency services as required
• Participate in Iron Temple Response Control Techniques (RCT) Training twice per month and maintain a valid RCT Certification with Iron Temple
• Complete the FEMA Incident Command System 100, 200 course and the IS 700 National Incident Management System course
• Participate in Emergency Management Decontamination Training
• Remain updated on all AH and Protection and Security Services policies and procedures

Qualifications

• High school diploma or equivalent required
• Associate degree or bachelor’s degree preferred
• FEMA ICS 100/200/700 to be obtained within 60 days of hire
• Valid driver’s license with a driving record in compliance with AH’s eligibility requirements
• Security, law enforcement, and/or military experience is preferred

Physical Requirements

• May be required to lift up to 100 lbs
• May be required to stand for extended periods (up to four hours)

Benefits

• Medical, dental, vision, and prescription coverage (for team members working 22.5 hours per week or above)
• Life & AD&D insurance
• Short-term and long-term disability (with options to supplement)
• 403(b) retirement plan with employer match and additional non-elective contribution
• Paid time off and paid sick leave
• Tuition assistance, advancement, and academic advising
• Parental, adoption, and surrogacy leave
• Backup and on-site childcare
• Well-being rewards
• Employee assistance program (EAP)
• Fertility benefits and healthy pregnancy program
• Flexible spending and commuter accounts
• Pet, home & auto, identity theft, and legal insurance