Security Officer Hospital Response Patrol
About the role
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Hospital Response Patrol in Birmingham, AL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer in a healthcare setting, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for patients, visitors, and staff. You will provide exceptional customer service and clear communication while responding to facility needs. Join Allied Universal, where an agile, reliable, and innovative team puts people first and acts with integrity.
Responsibilities
- Provide customer service to patients, visitors, and staff while carrying out site-specific security-related procedures and emergency response activities within a healthcare setting.
- Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following established post orders and reporting requirements.
- Conduct regular and random unarmed patrols throughout facilities, parking areas, entrances, and surrounding perimeter to help deter unauthorized activity and identify potential concerns.
- Monitor access points and assist with visitor direction, wayfinding, and access-control procedures in accordance with site policies.
- Document incidents, observations, and patrol activities accurately and promptly, communicating relevant information to Allied Universal leadership and appropriate site personnel.
Requirements
- Must be willing to receive required hospital vaccines.
- Must be willing to work in a hospital morgue.
- Must be able to restrain individuals in a hospital setting.
- Must be at least 18 years of age for unarmed roles (21+ for armed roles).
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Qualifications
- Customer service experience is preferred.
- Ability to lift up to 20 pounds is preferred.