Security Officer - Guest Check In

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Guest Check In in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate. As a Front Desk Security Officer at a commercial real estate location, you will greet visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service. You will help maintain a welcoming, professional environment through clear communication, accurate documentation, and prompt response to security-related concerns. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a caring culture put people first. Position Type: Full Time.

Responsibilities

• Provide customer service to tenants, visitors, and employees at a front desk in a commercial real estate location by carrying out site‑specific procedures and security‑related policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor records in accordance with site requirements.
• Monitor access points, cameras, alarms, and communication systems from the front desk, reporting irregularities and security‑related concerns to appropriate personnel.
• Respond to incidents, emergency situations, and requests for assistance in a calm, professional, problem‑solving manner while following established response procedures.
• Maintain a professional front‑desk presence, provide directions and general information, and support a welcoming environment for all building occupants and guests.

Requirements

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$21.00 per hour

Schedule

• Tuesday: 10:00 PM – 06:00 AM
• Wednesday: 10:00 PM – 06:00 AM
• Thursday: 10:00 PM – 06:00 AM
• Friday: 10:00 PM – 06:00 AM
• Saturday