Security Officer - Guest Check In

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Front Desk Security Officer at a commercial real estate location, you will greet visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service. You will help maintain a welcoming, professional environment through clear communication, accurate documentation, and prompt response to security‑related concerns.

Responsibilities

• Provide customer service to tenants, visitors, and employees at a front desk in a commercial real estate location by carrying out site‑specific procedures and security‑related policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor records in accordance with site requirements.
• Monitor access points, cameras, alarms, and communication systems from the front desk, reporting irregularities and security‑related concerns to appropriate personnel.
• Respond to incidents, emergency situations, and requests for assistance in a calm, professional, problem‑solving manner while following established response procedures.
• Maintain a professional front‑desk presence, provide directions and general information, and support a welcoming environment for all building occupants and guests.

Minimum Requirements

• Comfortable using a computer or tablet (preferred).
• Access control and badge experience (preferred).
• CPR certification (preferred).
• Customer service experience (preferred).
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements may be required prior to employment, subject to state and/or local laws and regulations.
• A valid driver’s license is required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$21.00 per hour

Schedule

Daytime shift: Tuesday 10:00 PM – 06:00 AM, Wednesday 10:00 PM – 06:00 AM, Thursday 10:00 PM – 06:00 AM, Friday 10:00 PM – 06:00 AM, Saturday 10:00 PM – 06:00 AM.