Security Officer Full Time Unarmed Patrol Customer Care

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Unarmed Patrol Customer Care in Whitsett, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Security Officer at a leading technology location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service. You will communicate professionally with employees and visitors, document observations using computer or tablet systems, and support a welcoming environment. Join Allied Universal, where teamwork, integrity, agility, reliability, and innovation guide our people-first culture.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of offices, common areas, parking facilities, entry points, and the surrounding perimeter to help identify and report unusual activity, hazards, and/or policy concerns.
• Monitor access points and verify visitor, contractor, and delivery authorization in accordance with site procedures; maintain accurate access, visitor, and incident documentation.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly notifying appropriate site contacts and/or emergency services when required.
• Support the protection of technology assets, proprietary information, and restricted work areas by observing access activity and reporting security-related concerns to Allied Universal leadership and client representatives.

Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$16.89 per hour

Schedule

Full-time, Monday through Thursday, 4:00 PM – 12:00 AM