Security Officer Full Time Unarmed Patrol Compliance

About the Role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. In this full‑time unarmed patrol position in Sunnyvale, TX, you will serve and safeguard clients in retail/mall environments, monitor and patrol assigned areas, maintain a visible presence, support access control, and provide outstanding customer service.

Responsibilities

• Provide customer service to clients, shoppers, tenants, and visitors by carrying out security‑related procedures, site‑specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem‑solving manner, following established site procedures.
• Conduct regular and random unarmed patrols throughout retail and mall areas, including entrances, common areas, parking areas, loading zones, and the surrounding perimeter.
• Monitor for unusual activity, policy violations, hazards, and access concerns, and report observations to site leadership and/or appropriate personnel.
• Assist with maintaining an orderly environment by providing directions, supporting access control activities, and documenting incidents and daily activities in accordance with site requirements.

Minimum Requirements

• At least one year of security‑related experience.
• Customer service experience (preferred).
• Comfortable using a computer or tablet (preferred).
• Loss prevention experience (preferred).
• Access control and/or badge experience (preferred).
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• High school diploma or equivalent.
• Pass a background investigation in accordance with federal, state, and local laws.
• Pass a drug screen to the extent permitted by law.
• Licensing requirements may apply based on state or local regulations.
• Valid driver’s license required for driving positions only.

Benefits

• Smart Tools: exclusive technology to view and claim additional shifts.
• Career Growth: paid training and access to advancement opportunities.
• Financial and Health Benefits: retirement savings plan, medical, dental, vision, basic life, AD&D, and disability insurance.
• Exclusive Perks: discounts on top brands and services through the Perks Program.

Pay

$18.54 per hour.

Schedule

• Monday – Friday: 6:00 AM – 2:00 PM
• Saturday – Sunday: 6:00 AM – 2:00 PM