Security Officer Full Time Response Patrol Driver

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Response Patrol Driver in Columbus, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a retail location, where you will conduct routine patrols, maintain a visible presence to help deter incidents, support access control, and provide outstanding customer service. This driving post requires a valid driver’s license in accordance with Allied Universal driver policy requirements. Bring strong communication and professionalism to a caring, agile team that delivers through teamwork and integrity.

Responsibilities

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout retail sales areas, entrances, stockroom-adjacent areas, parking areas, and the surrounding perimeter to help identify unusual activity and help to deter theft and unauthorized access.
• Monitor customer and employee activity, access points, and assigned areas; report suspicious behavior, policy concerns, and maintenance hazards to appropriate site contacts.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following established site protocols and notifying emergency services and/or management when appropriate.
• Document patrols, incidents, observations, and daily activities accurately in required reports and logs.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.