Security Officer Full Time Front Desk Operations

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Professional at a government location, you will serve as a welcoming, visible presence while monitoring access, assisting visitors, and supporting security-related procedures. You will provide exceptional customer service, communicate clearly with staff and guests, and help maintain an orderly environment.

Responsibilities

• Provide customer service to visitors, residents, staff, and guests by carrying out site-specific procedures and front desk protocols at a government facility serving veterans.
• Monitor access to the location, verify visitor credentials as required, maintain visitor logs, and direct individuals to appropriate offices or services.
• Answer incoming telephone calls, provide general information, and communicate routine concerns to appropriate site personnel and/or Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front desk activities and report unusual, prohibited, or security-related concerns in accordance with site policies.

Requirements

• At least 2 years of security-related experience.
• New York State Security Guard License.
• At least 21 years of age.
• High school diploma or equivalent.
• Comfortable using a computer or tablet (preferred).
• Customer service experience (preferred).
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license will be required for driving positions only.

Pay

$22.12 - $23.12 / hour

Schedule

• Daytime, Monday through Friday
• 08:00 AM - 04:00 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.